Nordic Speaking Customer Service for Online Retail Department - Free Relocation

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level position for Nordic Speaking Customer Service Representatives within an Online Retail Department that values excellence and customer satisfaction in sunny Greece with free relocation!

This unique role comes with the fantastic benefit of free relocation, allowing you to embark on a new adventure while enhancing your career potential.

We specialize in connecting multilingual talent with leading companies across various industries, and this position is perfect for those who are passionate about online retail and customer service. As part of a dynamic team, you will provide exceptional support to Nordic-speaking customers, ensuring they have a seamless and enjoyable shopping experience.

Responsibilities

• Provide high-quality customer service to Nordic-speaking clients via phone, email, and chat
• Assist customers with inquiries regarding products, orders, and account management
• Resolve customer issues efficiently and effectively, enhancing their overall experience
• Document customer interactions accurately within the customer service management system
• Collaborate with colleagues to maintain high service standards and customer satisfaction
• Stay updated on product offerings and industry trends to provide informed assistance
• Contribute ideas to improve service processes and customer interactions

Requirements

• Fluency in a Nordic language (such as Swedish, Danish, Norwegian, or Finnish) and proficiency in English
• Willingness to relocate to Greece - remote work only within Greece
• Previous experience in customer service or a similar role is an advantage
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize work in a fast-paced environment
• Familiarity with customer service software and online retail platforms
• Commitment to customer satisfaction and a proactive approach to problem-solving
• Willingness to relocate and adapt to a new living environment with free relocation support

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
• Free Greek Lessons, Engagement Activities