Vice President of Revenue Cycle Management

About This Role

Reporting to the SVP of Finance, the Vice President, Revenue Cycle Management will lead and transform our revenue cycle operations. This role will oversee the performance of both our in-house revenue cycle team and external vendor partners, ensuring we deliver measurable results aligned with company goals.  This individual will drive a culture of transparency and accountability, while driving operational excellence in the revenue cycle space.

Responsibilities include:

• Develop and execute a comprehensive revenue cycle strategy to improve collections while simultaneously improving the patient experience and lowering cost-to-collect.
• Oversee the integration of people, processes and technology to optimize revenue cycle outcomes.
• Define and monitor key performance indicators, size opportunities and prioritize and execute actions to deliver sustainable improvements.
• Provide financial insights and recommendations to support strategic decision-making.
• Collaborate with stakeholders at all levels to ensure successful implementation of change and continuous improvement, as well as connect operational changes with predictions of financial outcomes. Build strong partnership with commercial to optimize claim process and partner on mitigating field friction by developing a patient-centric approach to billing and collections.
• Implement a robust framework for monitoring vendor performance and driving corrective actions and contract revisions as-needed for driving long-term success, while also bringing creative thinking to options on near-term solutions and risk-mitigation
• Prioritize data accessibility to identify trends in denials, bad debt and overall revenue cycle performance, developing targeted solutions to drive continuous improvement
• Develop and execute a talent inventory for the organization, ensure we have a strong management bench and development plans to prioritize a high performing, engaged team.
• Communicate with internal and external groups on recommended strategies; articulate the “big picture” impact of industry trends and incorporate best practices to continuously improve process and results.

About you:

• BA degree in business, finance or management, graduate degree preferred
• 15+ years Relevant experience leading teams focused on reimbursement, claims processing and collections within healthcare services. Strong understanding of payer policies, claim adjudication and finial management
• Proven experience leading and transforming in-house and vendor-supported revenue cycle operations
• Exceptional leadership and team-building skills, with a track record of building trust and improving engagement through change within a high-growth environment
• Demonstrated ability to work effectively across multiple disciplines on projects driving change across organizations
• Excellent process and project management skills required including the ability to manage a significant volume of highly complex projects with exercise of good triage and judgment skills 
• Data-driven decision-making ability with advanced analytical and problem-solving skills, demonstrated understanding of cost and ROI management.
• Excellent communication and negotiation skills, capable of influencing internal and external stakeholders

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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