Principal Product Manager, New Trades Expansion

Ready to be a Titan?

At ServiceTitan, we’re building the operating system for the trades. As we continue to scale, we’re looking for a Principal Product Manager to lead our expansion into new residential service verticals. In this highly strategic and cross-functional role, you’ll identify high-potential trades for expansion, own the roadmap and build out of new capabilities to serve them, and work across the company to deliver compelling, end-to-end product experiences.

What You’ll Do:

• Explore and Evaluate New Trade Verticals: Dive deep into researching new residential service trades. Conduct customer discovery to understand workflows, pain points, and market dynamics, and make strategic recommendations on where we should prioritize expansion.

• Define and Deliver the Roadmap: Own the product roadmap and end-to-end experience for new trade verticals. Define product requirements and work across multiple engineering squads, design, and data science to bring new capabilities to life.

• Build for Impact and Scale: Lead the development of new features and core platform capabilities that not only unlock new verticals but also drive value for our broader customer base.

• Accelerate Product-Market Fit: Partner closely with go-to-market teams—including Sales, Marketing, and Post-Sales—to rapidly iterate, pilot solutions, and drive early adoption in new trades.

• Drive Cross-Functional Execution: Align and coordinate across product, engineering, design, GTM, and executive stakeholders to bring clarity, prioritization, and momentum to complex, multi-team initiatives.
   

What You Bring:

• 7+ years of Product Management experience in SaaS, including building 0→1 products or launching new products/segments

• Proven ability to lead deep customer discovery and turn insights into product strategy

• Strong execution and leadership skills across cross-functional teams and stakeholders

• Experience working in startups or innovation teams within larger companies

• Excellent communication and storytelling skills

• Strategic thinking backed by strong analytical skills

• MBA or strategy consulting experience is a plus

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.