Product Manager, Digital Testing

College Board – AP&I 

100% Remote, working core EST hours (anticipated travel 5-6 times per year, usually 1-2 days at a time)

About the Team 

The Digital Transformation team is committed to making higher education accessible to every student. As part of the larger AP and Instruction Department, we are a strong and collaborative team of 30+ product owners, product managers, content experts, and product development professionals responsible for managing a portfolio of digital assessment and instructional products and leading the work to transition paper assessment programs to the College Board’s digital assessment platform.  We collaborate closely with colleagues in technology, user experience, operations, assessment design and development, psychometrics and program management to design and develop digital solutions that meet the needs of our users.   

About the Opportunity  

As the Product Manager for Digital Testing, you are a motivated and proactive leader with a passion for managing details, solving complex problems and driving meaningful outcomes. You'll leverage your strong background in product management and your knowledge of educational technology to create a compelling vision and maintain a strategic roadmap for the Digital SAT Suite of Assessments based on market trends, customer needs, and organizational priorities. You are eager to solicit and analyze feedback from our diverse set of stakeholders, including state and district partners, schools, students and internal College Board teams such as customer service and research, turning insights into impactful actions. You constantly seek useful information that can shape our products for the good of the user; and build strong, productive relationships while guiding your teams and stakeholders to produce tremendous value for our customers. In the face of complexity, you lean in with initiative, demonstrating leadership and influence to align teams and deliver results that matter.   

In this role, you will:

Product Vision, Roadmap, & Strategy (40%)

• Develop and communicate the product vision and roadmap to internal teams and external stakeholders, including state and district customers; continuously refine the roadmap as customer needs, market dynamics and internal priorities evolve

• Align product strategy with program goals, while deeply understanding customer needs and validating solutions through data and feedback

• Partner with stakeholders to identify and act on opportunities that reduce operational complexity and risk

• Establish and maintain a deep understanding of the market including the competitive landscape, emerging trends, customer needs and market requirements 

• Review market data and user feedback consistently to shape the product roadmap and improve user experience

• Lead new product and feature development by developing compelling business cases and rationale for new product investments 

• Ensure customer and business requirements are understood and incorporated into design of new features

• Lead cross-functional teams to deliver new product offerings into the market

• Collaborate with teams across the organization to develop a go-to-market strategy and launch plan

Deliver Roadmap Priorities (30%)

• Understand and deliver the highest priority features on the digital testing product roadmap that are aligned to the product vision and organizational priorities

• Proactively define and communicate Objectives and Key Results (OKRs) for the product that drive action focused on outcomes (vs. outputs)

• Understand, prioritize, and manage the flow of initiatives and features and participate in planning activities

• Collaborate with product owners to define release plans and gain a shared understanding of priorities and backlog items within development teams

• Provide feedback to product owners during demonstrations of product designs, completed work and testing

Collaboration & Stakeholder Relationships (30%)

• Collaborate with product owners and cross-functional teams to develop and update high-quality training resources, support documentation, manuals, marketing content, and responses to state RFPs for new product features

• Communicate timely product updates to internal and external stakeholders, including district and state partners

• Represent College Board’s digital testing platform as a subject matter expert in state and district customer meetings

• Work cross-functionally to identify and implement enhancements to product implementation processes, program policies, and operational support models

About You  

You have: 

• 5+ years of experience in Product Management, with recent and substantial experience in educational technology

• Experience in K-12 digital assessment delivery is a strong plus

• A proactive, ownership-driven mindset; you’re the opposite of a passive ”go-between”-you drive solutions, not just messages

• Hands-on experience working in an Agile product development environment, collaborating closely with cross-functional teams

• A customer-centric approach combined with strong organizational awareness; you’re curious and adaptable with tremendous learning agility

• Strong analytical skills, using both quantitative data and qualitative insights to define problems and develop effective solutions

• A proven track record of building trusted, productive relationships with internal teams and external stakeholders

• Exceptional verbal and written communication skills, with the ability to tailor messages to diverse audiences

• The ability to travel 5-6 times a year to College Board offices or on behalf of College Board business

• Authorization to work in the U.S.

About Our Process 

• Application review will begin immediately and will continue until the position is filled 

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks.  

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.  

The hiring range for a new employee in this position is $84,000 to $140,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.  

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on these criteria.  

Your salary is only one part of all that College Board offers, including but not limited to:    

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more 

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility 

• A job that matters, a team that cares, and a place to learn, innovate and thrive 

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. 

About Our Culture 

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: 

• We are motivated to positively impact the educational and career trajectories of millions of students a year 

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network)

• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations  

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