Commercial systems admin [CPQ/CLM]

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:

https://www.youtube.com/watch?v=ifM9_jPQCv8

Role Overview:

We are seeking a dynamic CPQ and CLM Administrator to optimize and maintain our DealHub CPQ and Ironclad CLM systems. The ideal candidate will have expertise in pricing, quoting, and contract lifecycle management, driving system efficiency, resolving issues, and ensuring seamless collaboration across teams. You will work closely with the Commercial Systems Team, RevOps, Legal, Accounting, and other departments to enhance business workflows, automate processes, and provide strategic guidance within system constraints. The ideal candidate is a strategic, adaptable, and technically skilled self-starter.

Key Responsibilities:

• CPQ Administration:

  • Manage and configure DealHub CPQ, ensuring accurate pricing, quoting, and product catalog configurations.

  • Collaborate with Sales to streamline quote workflows and automate pricing processes.

  • Ensure seamless integration between CPQ, CRM (Salesforce), and ERP systems.

  • Troubleshoot and resolve CPQ-related issues quickly, maintaining system uptime and user efficiency.

• CLM Administration:

  • Oversee Ironclad CLM system, optimizing contract creation, approval workflows, and e-signatures.

  • Work with Legal to design and update contract templates and clauses for efficiency and compliance.

  • Manage system integration with other enterprise platforms to ensure smooth data flow and contract lifecycle management.

• System Optimization & Support:

  • Audit both CPQ and CLM systems regularly, resolving performance issues and ensuring data integrity.

  • Provide user support and drive system adoption through training and documentation.

  • Implement process automation, enhancing workflow efficiency and reducing manual task​

Qualifications:

• 2-4 years of hands-on experience with DealHub CPQ (or equivalent: Salesforce CPQ, Apttus, Conga, etc) and Ironclad CLM (or equivalent: Icertis, CPAi, etc).

• Strong understanding of sales processes, contract management, pricing models, and system integrations.

• Proven ability to troubleshoot and resolve complex system issues in CPQ and CLM tools.

• Experience in creating and optimizing workflows and automation within CPQ and CLM systems.

• Excellent communication and collaboration skills, with the ability to drive cross-functional initiatives.

• Bachelor's degree or equivalent experience.

Preferred Qualifications:

• Salesforce Administrator or Salesforce CPQ certification

• Experience with usage-based (consumption) contract models and pricing solutions

• Strong preference for the ability to work until noon Eastern Standard Time 3+ days per week (9:30 pm IST) 

Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:

• Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

• Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

• Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

• Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

• Archives & Press Releases: https://learn.socure.com/about/press-release

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.