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Care Academy Training Coordinator - (ZR_21450_JOB)

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Georgia (USA)

Offer summary

Qualifications:

Strong organizational and time-management skills are essential., Experience with digital training platforms and tracking tools is required., Excellent communication and troubleshooting abilities are necessary., A background in training or education is preferred..

Key responsabilities:

  • Manage caregiver training and certification through Care Academy.
  • Oversee onboarding and track training progress for new trainees.
  • Schedule and host web-based training sessions and administer assessments.
  • Provide technical support and troubleshoot issues for trainees and staff.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See all jobs

Job description

This is a remote position.

Schedule:
  • Monday to Friday from 8:00 AM to 1:00 PM, Atlanta, GA (Eastern Standard Time)
Position Overview:
The Care Academy Training Coordinator is responsible for managing caregiver training and certification through Care Academy. This role oversees onboarding, tracks training progress, ensures compliance, and provides technical support to trainees and staff.

Key Responsibilities:
Trainee Enrollment & Course Management:
● Collect and verify trainee information.
● Register new trainees in Care Academy and provide login credentials.
● Assign courses based on job roles and certification requirements.
● Monitor trainee progress and generate reports for internal tracking.

Caregiver Information Management (Caryfy.ai):
● Access Caryfy.ai to review caregiver training status and certifications.
● Use search filters to locate specific caregiver records.

Training Progress Tracking:
● Maintain an updated training tracker for enrolled caregivers.
● Monitor certifications and renewal deadlines.
● Coordinate with HR and supervisors on training completion.

Training Sessions & Assessments:
● Schedule and host web-based training sessions.
● Administer assessments using SignNow.
● Collect and upload training records and certificates for compliance.

Technical Support & Troubleshooting:
● Provide Care Academy walkthroughs and platform guidance.
● Assist trainees with common technical issues.
● Guide users on accessing Care Academy’s chat support.
● Report recurring issues to improve the training experience.

Qualifications:

Skills:
● Strong organizational and time-management skills.
● Experience with digital training platforms and tracking tools.
● Excellent communication and troubleshooting abilities.

Benefits

Independent Contractor Perks

  • Permanent work-from-home

  • Immediate hiring

  • Steady freelance job


​ZR_21450_JOB


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Care ManagementVirtual TrainingHelp Desk Support

Other Skills

  • Troubleshooting (Problem Solving)
  • Organizational Skills
  • Time Management
  • Communication
Are you interested?

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