Offer summary

Qualifications:

Fluency in at least one Nordic language (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken., Strong interpersonal and communication skills., Ability to work well in a team-oriented and fast-paced environment., Proficiency in customer service software and Microsoft Office applications..

Key responsabilities:

Provide outstanding customer service to Nordic-speaking clients via phone, email, and chat regarding fashion and apparel inquiries.

Assist customers with product information, order management, and resolving issues efficiently.

Document interactions and feedback accurately in the customer relationship management system.

Collaborate with team members to identify trends and enhance the customer experience.

Job description

Patrique Mercier Recruitment is proud to offer a fantastic entry-level opportunity for Nordic Speaking Customer Service Representatives to join the Fashion & Apparel Department of a leading company in Greece with free relocation!

Our agency specializes in connecting talented individuals with world-class employers across various industries, and this role represents an exciting chance to dive into the fast-paced world of fashion while living in a vibrant cultural landscape.

In this position, you will provide exceptional service to customers from the Nordic countries, assisting them with inquiries related to fashion products and ensuring a stellar customer experience. If you have a passion for fashion and customer service, we invite you to explore this opportunity to grow your career in Greece with us!

Responsibilities

Provide outstanding customer service to Nordic-speaking clients via phone, email, and chat regarding fashion and apparel inquiries.
Assist customers with product information, order management, and resolving issues efficiently.
Maintain a thorough understanding of the fashion product offerings to provide knowledgeable assistance.
Document interactions and feedback accurately in the customer relationship management system.
Collaborate with team members to identify trends and continuously enhance the customer experience.
Stay updated on current fashion trends and company promotions to better serve customers.

Requirements

Fluency in at least one Nordic language (Danish, Swedish, Norwegian, Finnish) and English (both written and spoken).
Willingness to relocate to Greece - remote work only within Greece
Strong interpersonal and communication skills.
Ability to work well in a team-oriented and fast-paced environment.
Proficiency in using customer service software and Microsoft Office applications.
Strong problem-solving abilities with a customer-focused approach.
Willingness to relocate to Greece and immerse yourself in a new culture.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

Required profile