Offer summary

Qualifications:

Fluency in at least one Nordic language (Danish, Swedish, Finnish, or Norwegian) and English, both written and spoken., Excellent communication, interpersonal, and problem-solving skills., Strong ability to work independently and as part of a team., Familiarity with smart home technology is an advantage..

Key responsabilities:

Provide high-quality customer service to Nordic-speaking clients regarding smart home technology products.

Handle inquiries through phone, email, and chat channels, ensuring a prompt and professional response.

Assist customers with troubleshooting, product setup, and technical inquiries.

Collaborate with internal teams to resolve issues and improve overall customer satisfaction.

Job description

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for Nordic Speaking Customer Service Representatives to join the Smart Home Technology Department of a leading company based in Greece with free relocation!

This role is perfect for individuals who are enthusiastic about technology and possess a passion for delivering exceptional customer experiences. As part of our commitment to connecting multilingual talent with top employers, we strive to place candidates in roles that match their skills and aspirations.

In this position, you will support customers across the Nordic region, helping them navigate smart home products and resolve any inquiries they may have. You'll have the chance to work in a vibrant environment, enhancing your career while enjoying the breathtaking landscape and culture of Greece!

Responsibilities

Provide high-quality customer service to Nordic-speaking clients regarding smart home technology products.
Handle inquiries through phone, email, and chat channels, ensuring a prompt and professional response.
Assist customers with troubleshooting, product setup, and technical inquiries.
Document all customer interactions accurately in the company database.
Collaborate with internal teams to resolve issues and improve overall customer satisfaction.
Stay updated on product features and industry trends to provide knowledgeable support.
Contribute to continuous improvement efforts by sharing insights and feedback with the team.

Requirements

Fluency in at least one Nordic language (Danish, Swedish, Finnish, or Norwegian) and English (both written and spoken).
Willingness to relocate to Greece - remote work only within Greece
Excellent communication, interpersonal, and problem-solving skills.
Strong ability to work independently and as part of a team.
Familiarity with smart home technology is an advantage.
Proficient in using customer service software and tools.
Willingness to relocate to Greece and embrace a culturally enriching experience.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

Required profile