Offer summary

Qualifications:

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken., Strong communication skills and a customer-focused approach., Interest in business software, CRM solutions, and technology., Basic computer skills and familiarity with customer service applications are advantageous..

Key responsabilities:

Deliver exceptional customer service to Nordic-speaking clients through various channels such as phone, email, and chat.

Assist customers with inquiries regarding business software and CRM solutions.

Troubleshoot and resolve customer issues effectively and efficiently.

Document customer interactions and maintain accurate records.

Job description

Patrique Mercier Recruitment is thrilled to present an entry-level position for a Nordic Speaking Customer Care representative specializing in Business Software & CRM Solutions in Greece with free relocation!

This role is perfect for individuals who are passionate about technology and customer service, and who want to support Nordic clients in navigating our innovative business solutions.

As a Customer Care representative, you will assist clients who speak Nordic languages (Swedish, Danish, Norwegian, or Finnish) with their inquiries related to our business software and CRM products. Your key responsibilities will include providing product support, responding to customer questions, and ensuring a seamless client experience.

Join our dedicated team and play a vital role in helping businesses optimize their operations with our cutting-edge solutions!

Responsibilities

Deliver exceptional customer service to Nordic-speaking clients through various channels such as phone, email, and chat
Assist customers with inquiries regarding business software and CRM solutions
Troubleshoot and resolve customer issues effectively and efficiently
Document customer interactions and maintain accurate records
Collaborate with team members to enhance service quality and customer satisfaction
Stay informed about industry trends and updates related to business software
Participate in training programs to improve product knowledge and service skills

Requirements

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; recent graduates are encouraged to apply
Strong communication skills and a customer-focused approach
Ability to multitask and manage time effectively
Interest in business software, CRM solutions, and technology
Basic computer skills and familiarity with customer service applications are advantageous
Ability to work both independently and as part of a collaborative team
Willingness to learn and adapt in a dynamic environment

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile