Offer summary

Qualifications:

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken., Strong communication and interpersonal skills with a customer-focused mindset., No prior experience necessary; fresh graduates are encouraged to apply., Passion for beauty and skincare products with the ability to learn quickly..

Key responsabilities:

Provide outstanding customer service to Nordic-speaking clients through phone, email, and chat.

Assist customers with product inquiries, orders, and issues related to beauty and skincare items.

Handle customer complaints professionally and document interactions thoroughly.

Collaborate with team members to enhance service delivery and participate in product training sessions.

Job description

Patrique Mercier Recruitment is thrilled to offer a fantastic entry-level position for Nordic Speaking Customer Care representatives in the Beauty & Skincare Products division, based in beautiful Greece with free relocation!

This role is ideal for individuals who are passionate about beauty and skincare and enjoy delivering exceptional customer service. As a customer care representative, you will engage with Nordic-speaking customers, assisting them with their inquiries regarding our premium beauty and skincare products.

Join our vibrant team and play a crucial role in helping our customers achieve their beauty goals while representing top brands in the industry!

Responsibilities

Provide outstanding customer service to Nordic-speaking clients through various channels, including phone, email, and chat
Assist customers with product inquiries, orders, and any issues related to beauty and skincare items
Handle customer complaints with professionalism and provide effective solutions
Document customer interactions thoroughly and maintain accurate records
Collaborate with team members to enhance service delivery and improve customer satisfaction
Participate in product training sessions to develop in-depth knowledge of beauty and skincare lines
Stay current on trends in beauty and skincare to offer informed advice to customers

Requirements

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience necessary; fresh graduates are encouraged to apply
Passion for beauty and skincare products
Strong communication and interpersonal skills
Customer-focused mindset with a genuine desire to help others
Ability to learn quickly and adapt in a fast-paced environment
Basic computer skills and familiarity with customer service software are advantageous
Ability to work independently while contributing to a team setting

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile