Offer summary

Qualifications:

Fluency in one or more Nordic languages (Danish, Finnish, Icelandic, Norwegian, Swedish) and English., Strong communication and interpersonal skills., Ability to work effectively in a fast-paced, remote environment., Proficient in using customer service software and Microsoft Office applications..

Key responsabilities:

Provide exceptional customer service to clients across the Nordic region through various communication channels.

Assist with inquiries, support requests, and administrative tasks to ensure client satisfaction.

Maintain accurate records of client interactions and service requests.

Collaborate with a team of virtual assistants to address and resolve client issues promptly.

Job description

Patrique Mercier Recruitment is proud to present an exciting entry-level opportunity for Nordic Speaking Customer Service representatives within the Virtual Assistant Department located in Greece with free relocation!

This role is ideal for individuals who are multilingual and possess a passion for providing exceptional customer support while experiencing the rich culture and lifestyle that Greece has to offer. Our agency specializes in connecting top-tier companies with talented candidates across various industries.

As part of the Virtual Assistant Department, you will support a diverse range of clients and their unique needs, facilitating communications and ensuring outstanding service delivery. At Patrique Mercier Recruitment, we are committed to helping you achieve your career goals while enjoying a fulfilling life abroad.

Responsibilities

Provide exceptional customer service to clients across the Nordic region through various communication channels.
Assist with inquiries, support requests, and administrative tasks to ensure client satisfaction.
Maintain accurate records of client interactions and service requests.
Collaborate with a team of virtual assistants to address and resolve client issues promptly.
Stay informed about client-specific requirements and service offerings to provide tailored support.
Participate in regular training to enhance skills and knowledge related to customer service and virtual assistance.

Requirements

Fluency in one or more Nordic languages (Danish, Finnish, Icelandic, Norwegian, Swedish) and English.
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced, remote environment.
Proficient in using customer service software and Microsoft Office applications.
Detail-oriented with strong organizational and multitasking abilities.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

Required profile