Offer summary

Qualifications:

Fluency in French and proficiency in English, both written and spoken., Strong interest in smart home technology and its applications., Excellent communication and interpersonal skills., Familiarity with customer service software and troubleshooting processes..

Key responsabilities:

Provide exceptional customer service to French-speaking clients regarding smart home technology products and services.

Assist customers with inquiries, product setup, troubleshooting, and technical support.

Document and manage customer interactions efficiently in the company's CRM system.

Work collaboratively with the technical department to resolve complex issues.

Job description

Patrique Mercier Recruitment is proud to offer an exciting entry-level opportunity for French Speaking Customer Service Representatives in Greece, specifically within the Smart Home Technology Department in Greece with free relocation!

This role is perfect for individuals passionate about technology and customer support. As a key player in supporting customers with the latest smart home solutions, you will have the chance to grow with one of the most innovative sectors in the market while enjoying the beautiful landscapes and culture of Greece.

Our agency specializes in connecting multilingual candidates with leading companies, ensuring that you find a position that matches your skills and aspirations. Join us to be a part of a dynamic team that prioritizes customer satisfaction and technological advancement!

Responsibilities

Provide exceptional customer service to French-speaking clients regarding smart home technology products and services.
Assist customers with inquiries, product setup, troubleshooting, and technical support.
Document and manage customer interactions efficiently in the company's CRM system.
Work collaboratively with the technical department to resolve complex issues.
Stay updated on product features, installations, and industry trends to provide accurate information.
Contribute to the enhancement of customer support processes and service delivery.

Requirements

Fluency in French and proficiency in English (both written and spoken).
Willingness to relocate to Greece - remote work only within Greece
A strong interest in smart home technology and its applications.
Excellent communication and interpersonal skills.
Ability to multitask and work effectively in a fast-paced environment.
Familiarity with customer service software and troubleshooting processes.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile