Region Director, Retail

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Region Director of Retail (RDR) will direct and oversee all retail selling efforts, either Warehouse or Direct Store Delivery (DSD) and serve as the direct supervisor for a team of five District Managers (DMs), ten Retail Merchandising Supervisors (RMS), and one Sales Initiatives Manager (SIM). Ensuring that all Retail priorities are clearly communicated and executed at store level is critical.

Primary Responsibilities and Accountabilities

Develop Retail Account Strategy/Tactical Plan:

• Works with the RVP to develop strategies and standards for customer accounts called on by Retail.
• Develop region's tactical retail plan.
• Establish process to ensure customer account strategy is integrated and consistent with retail strategy and customer service guidelines.
• Support and participate with Team Leaders and customer team on selected account calls (e.g. customer reviews) and represent retail execution capabilities. Communicate retail account strategy/standards internally and externally
• Lead annual retail reviews and major presentations
• Establish process to integrate retail strategy and customer service guidelines; ensure consistency
• Provide input into the customer service strategy
• Communicate retail strategy/standards internally and externally
• Provide feedback to customer teams on sales opportunities and input into customer plan development

Lead and Drive Retail Execution:

• Set performance expectations and standards for direct reports
• Assist personnel with plan/program development
• Establish coverage standards for each retail customer
• Set process and standards to ensure region responses to customer's needs are quick and reliable
• Proactively resolve issues/conflicts between retail customer teams, if necessary
• Feeds back retail conditions to RVP based on first-hand knowledge Communicate retail strategies/tactics to direct reports
• Provide mechanisms for effective field communication

Develop and Coach People:

• Develop region HR strategy and plan (e.g. succession plan)
• Develop and monitor to ensure training standards are met in the region
• Provide formal and informal constructive feedback
• Work with direct reports to create and execute development plans and individual career paths
• Provide ongoing feedback to RVP about personnel capabilities/development Goes on retail "work-withs" to coach and assess personnel capability and retail conditions
• Communication champion
• Calibrate RMS and SR performance to ensure MAP rating consistency

Manage Retail Resources:

• Efficiently allocate resources
• Manage retail execution budget
• Provide input into Manger of Training and Recruiting priorities
• Hire, terminate, and evaluate retail personnel
• Attract and retain high caliber candidates
• Ensure execution of all key HQ programs at splinter group level by providing strong leadership to key account personnel

More about this role

Education / Certifications:

• Bachelor’s degree in Marketing or Business Administration

Job specific requirements:

• Minimum of 10 years of consumer products industry experience along with strong sales knowledge with an emphasis on managing customer relationships (HQ management), retail deployment, sales finance, and sales operations.
• Minimum of 5 years of people management experience.
• Retail leadership experience.
• Strong knowledge of customer and business strategies.
• Solid organization, project management and planning skills
• Strong written / oral communication skills
• Ability to work in a dynamic environment
• People management experience and skills

Travel requirements: Yes, within market.

The base salary range for this position is $134,200 to $184,450; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

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