Revenue Business Operations Specialist

Position Summary:

As a business operations specialist, you will manage small to large Enterprise-wide revenue  projects and program initiatives ensuring successful and timely implementation.   Some projects could require integration planning and tracking as necessary with the Heartland software development group.

The ideal candidate thrives in a fast-paced environment and is excellent at problem-solving, communication, possesses interpersonal and organizational skills, along with patience, a positive, customer-friendly attitude, the ability to work in a team environment and independently.

 Position Responsibilities:

• Work with Product and Project leaders to define and document revenue initiatives.  Project sponsors include but are not limited to Senior Management, Finance stakeholders, and/or outside vendors/partners.

• Assist with the analysis of current processes and procedures to identify any necessary changes/modifications/additions.

• Comfortable working with large data sets, with the ability to analyze and summarize data into meaningful views for the business.  

• Familiarity with Statistical Analytics concepts and tools.

• Create detailed forecast and budget projections while identifying risks and opportunities for revenue initiatives.

• Act as overall project manager to ensure that all tasks are kept on track and are completed on time so as not to delay project implementation.

• Utilize predictive and prescriptive analytics to create and maintain various models across business lines.

• Integrate with other teams when necessary to ensure operational readiness of items being released.

• Coordinate testing efforts to ensure that any required system enhancements/processes are tested, approved and signed off by each responsible business unit.

• Communicate to project stakeholders regarding project status and timelines consistently throughout the project’s life cycle.

• Provide detailed reporting on initiative progress/success, with ongoing updates.

Qualifications:

• Understanding of bankcard industry pricing, products & merchant lifecycle.

• 3 - 5 years experience in Pricing, Compensation, Revenue, Finance, or other related roles.

• At least 1 year experience with managing projects preferred.

• Position utilizes knowledge typically associated with a four-year degree or a combination of formal training and relevant work experience. 

• Excellent verbal and written communication skills. 

• Strong interpersonal and leadership skills. 

• Solid Excel experience.  Proven experience transforming large datasets to digestible, actionable insights. 

• High level of problem-solving skills and the ability to set short-term direction. 

• Competent to work on many complex projects and to juggle multiple projects simultaneously.