Administrative Program Director - Continuing Medical Education

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.  

As Administrative Program Director, you will oversee various support activities involved in new projects, services, policies and procedures related to the Continuing Medical Education Program. Serving as a departmental leader, you will manage multiple complex educational initiatives, ensuring timely delivery within budget and deadlines. You will plan and execute in-person, virtual and hybrid conferences, symposia and workshops to drive engagement, audience participation, sponsorships and progress. Additionally, this role requires regular program assessment to identify and implement improvements. Ultimately, your efforts are vital to advancing the Cleveland Clinic mission of educating Cardiologists and surgeons worldwide on best practices, research and medical innovations.

A caregiver in this position works remotely from 8:00AM - 5:00PM, with local and CME Conference travel requirements as needed.

A caregiver who excels in this role will:  

• Direct administrative, analytical and managerial support related to integration and implementation of new projects, services, policies and procedures. 
• Advise the Institute/Division/Hospital leadership regarding various processes, including integration activities, Human Resources, space and support service requirements to achieve specified goals and objectives. 
• Research, perform analysis, compile data and advise Institute/division/Hospital Leadership relative to long-range planning strategies, financial forecasting, non-physician personnel management, patient relations, space and equipment, marketing strategies and external relations. 
• Maintain an effective organizational structure and ensure proper staffing with skilled and trained personnel. 
• Monitor processes and recommends and implement improvements to ensure maximum service. 
• Direct the annual budget process and participate in planning strategies related to revenue forecasting, Human Resource needs, facilities, services and market positions. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Science, Business Administration, Health Care Administration or a related field 
• Knowledge of budgeting, cost analysis, manpower planning, supervision, compliance and operational analysis 
• Five years of management experience to include budget development and forecasting, assessment of cost effectiveness of systems, planning and management of space and equipment, management of diverse levels of employees, planning and implementation of systems and procedures 
• Knowledge of digital marketing, audience engagement, CME management software, virtual events platforms and Learning Management Systems (LMS)

Preferred qualifications for the ideal future caregiver include:  

• Experience in a medical practice setting or hospital environment 
• Master’s Degree 
• Strong understanding of CME program development, ACCME guidelines and adult learning principles

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Requires dexterity to perform work on a PC.
• Requires the ability to walk and travel to regional hospitals to attend meetings; must have normal or corrected vision and the ability to verbally communicate to employees and patients.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities