Offer summary

Qualifications:

Bachelor's degree in Computer Science, Electrical, Mechanical, or Computer Engineering from an ABET accredited university., Minimum 3 years of experience in the high technology or factory automation industry., At least 2 years of customer service experience or equivalent work experience., Proficiency in software development (C, C#, VB.NET) or mechanical design (SolidWorks) is preferred..

Key responsabilities:

Generate technical sample test reports based on customer parts using LMI’s 3D sensors.

Provide training and product demonstrations to customers at various locations.

Create software and hardware for testing and demonstrating LMI products.

Develop engaging product demos for tradeshows and provide feedback for product improvement.

Job description

LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

What will you do as a Field Application Engineer ?

As a Field Application Engineer (FAE) at LMI, you will be a crucial technical expert and customer advocate. You'll champion our cutting-edge 3D sensor products, ensuring seamless integration and exceeding customer expectations. This role demands a dynamic individual with a strong technical foundation, exceptional communication skills, and a passion for solving technical challenges. At LMI, we take pride in delivering market-leading product support, and you will be the face of that commitment.

Generate technical sample test reports based on critical evaluation of customer parts using LMI’s line of 3D sensors
Reproduce and validate customer issues in the lab to provide feedback to R&D
Produce technical marketing and sales materials including authoring knowledge base articles, and generating video content
Provide training or product demonstrations to existing and potential customers on LMI’s premises or at the customer’s premises as required
Create software that is used for test, demonstration and evaluation purposes to promote the use and sale of LMI products.
Create any new hardware that the sales team may need for demonstrating products or supporting our customers.
To learn and become proficient in the operation, characteristics and performance of all LMI sensor products and the products they interact with in industrial environments
Develop creative and engaging product demos for tradeshows
Continually provide feedback as to how LMI’s products or services can be improved to enhance our customers experience

What do you need to be successful?

Bachelor of Computer Science, Electrical, Mechanical or Computer Engineering degree or equivalent from an ABET accredited university, or equivalent.
Minimum 3 years of experience in the high technology industry / factory automation industry working on various projects relating to their area of study. Exceptions will be granted for exceptionally qualified candidates in the form of a more junior role.
Minimum of 2 years customer service experience or equivalent work experience. Exceptions will be granted for exceptionally qualified candidates in the form of a more junior role.
Experience in the high technology industry / factory automation industry working on various projects relating to their area of study
Depending on candidate background:
- Software – Visual Studio [C, C#, VB.NET], LabVIEW, PLC programming
- Mechanical – SolidWorks, or equivalent CAD software
- Electronics – Electrical design, wiring, setup, and basic soldering skills
A valid passport and the ability to travel domestically or internationally when needed
Solid interpersonal skills
Strong working knowledge of industry standards and best practices
Be self-motivated, have a positive attitude and a results oriented approach
Demonstrated ability to work independently as well as in a team environment

How to submit your interest?
If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button.

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career!

Why being inclusive is important to us?

At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.

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