Offer summary

Qualifications:

At least 2 years of experience in e-commerce operations or managing online stores., Strong computer literacy with familiarity in platforms like Shopify and Amazon Seller Central., Excellent written and verbal communication skills in English., Proficiency in data tools like Excel or Google Sheets, with basic graphic design skills preferred..

Key responsabilities:

Manage and optimize product listings on various online platforms including Shopify and Amazon.

Monitor performance metrics to track KPIs and identify growth opportunities.

Assist with administrative tasks such as scheduling, reporting, and supplier coordination.

Develop and schedule marketing campaigns, including email and social media promotions.

Job description

This is a remote position.

Work Schedule: Monday-Friday 8:00 AM - 5:00 PM UK time with 1-hour unpaid break

Total Weekly Hours: 40 Hours

Role Overview:

We’re looking for a highly motivated and detail-oriented Ecommerce Store Manager to join our client's growing team. This role is ideal for a proactive professional who thrives on organization, efficiency, and ensuring smooth day-to-day operations. The perfect candidate is a problem-solver who can work independently, anticipate needs, and manage various aspects of e-commerce, including product management, order processing, and sales and marketing support.

Key Responsibilities:

E-Commerce Operations: Manage and optimize listings on Shopify, Amazon, eBay, and other online platforms.
Product Management: Upload new products, update listings, optimize product descriptions, and ensure accurate pricing.
Performance Monitoring: Use strong analytical skills to track KPIs, improve product performance, and identify growth opportunities.
Administrative Support: Assist the director with scheduling, reporting, supplier coordination, and project follow-ups.
Process Optimization: Streamline operational workflows and implement automation where possible.
Industry Awareness: Stay up-to-date with e-commerce trends and platform policies to maintain a competitive edge.
Marketing Support: Develop and schedule email marketing campaigns, social media posts, and promotions.
Admin & Organization: Manage digital files, update spreadsheets, and handle general administrative tasks.
Management & Training Coordination: Respond to emails, facilitate training, coordinate team activities, update work processes, and create comprehensive work guides.

Requirements:

E-Commerce Experience: At least 2 years of experience managing online stores or e-commerce operations.
Tech-Savvy: Strong computer literacy. Familiarity with platforms like Shopify, Amazon Seller Central, and basic SEO tactics.
Strong Organizational Skills: Ability to efficiently manage multiple tasks.
Self-Sufficient & Proactive: Capable of taking initiative, solving problems independently, and working with minimal supervision.
Excellent English Communication: Strong written and verbal communication skills.
Basic Graphic Design (Preferred): Experience with Canva or Photoshop for simple product images or social media posts.
Data Proficiency: Comfortable using tools like Excel/Google Sheets.
Bonus: Experience with TikTok Shop and advertising.