Bachelor's degree in a relevant field., 5+ years of project management or related experience., Advanced technical skills and experience with AI technologies., Strong communication, leadership, and problem-solving skills..
Key responsabilities:
Manage and execute projects across Sales, Operations, Recruiting, and Marketing.
Lead AI training programs and technology integration initiatives.
Develop dashboards using Power BI for data-driven insights.
Collaborate with the Recruiting team to support Sales hiring goals.
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Bold Business LLC is a U.S.-based global BPO and marketing firm with a management team that has a 30-year track record of success. Our talent–drawn from the Philippines, India, Colombia and more–allows clients deep cost savings, and our service solutions include:
*Operational support, such as finance, accounting, virtual assistants and project management
*Customer service and business development, like lead generation, bilingual call centers, voice/chat support and appointment setting
*Digital marketing, including content creation, web design, SEO, and social media management
*Technology solutions, such as data management, Big Data analytics, and AI integration
Check out our website to see how you can achieve your goals with a global workforce.
Check out our jobs board for the latest openings, to see if our values align, and if you’d be a good fit to join our team: www.boldbusiness.com/careers
We are looking for an experienced Project Manager to lead the transformation of our business operations through automation, process optimization, and AI integration. In this role, you will drive cross-functional projects across Sales, Recruiting, Operations, and Marketing, working to streamline workflows, enhance efficiency, and support our growth goals. The ideal candidate is a proactive problem-solver with strong technical expertise in automation tools and a passion for using technology to elevate business processes. This position is critical in advancing our commitment to innovation and operational excellence. The role reports directly to the Head of Global Sales and CEO.
Bold Business is a US-based mid-sized Business Processing Outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services across client service, back office operations, data, technology, and other areas.
Key Responsibilities:
Manage and execute projects, ensuring seamless collaboration between Sales, Operations Recruiting, and Marketing.
Lead AI training programs and technology integration initiatives to optimize workflows and automate processes.
Develop sophisticated dashboards using Power BI or other tools to provide data-driven insights across departments. This entails working with our Operations team who have expertise in Power BI.
Proactively identify challenges, communicate effectively, and drive projects to timely completion.
Collaborate with the Recruiting team to support Sales hiring goals.
Key Qualifications:
Bachelor's degree in a relevant field.
5+ years of project management or related experience experience.
Proven ability to manage multiple, complex, cross-functional projects.
Advanced technical skills and experience with AI technologies.
Strong communication, leadership, problem solving, and influencing skills.
A results-oriented individual who thrives in a fast-paced, proactive environment
Technical Skills Proficiency:
Proficiency in Project Management and workflow management software tools
Expertise in data visualization and dashboard creation using more common project workflow management tools.
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Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.