Position: Kenan Billing
Work Location: Pan India
Experience: 4-13 Years
Duration: Contract to Hire
Job Description:
Strong working knowledge in Kenan/Postpaid Billing System.
Billing Domain knowledge is must Postpaid Billing, CDR flow , Rating Flow, bill generation, payments & Collections processing and journaling etc.
Good Knowledge of Kenan configuration
Good Knowledge of Kenan operational tasks (core Kenan processes)
Good working knowledge of the systems development lifecycle.
Execution of Recurrent Tasks and Support Monitoring, scheduling jobs and operations.
Proactively seek to minimize production issue or improve billing batch jobs performance (i.e. reduce recurring incidents, improve billing batch jobs run timeliness, etc.)
Hands on UNIX and familiarity with SQL, Relational Databases
Incident & Service Request Handling
Coordination with Different teams and Vendors
Resolve all queries and issues escalated by the Business within SLA timeframes to ensure minimum customer impact.
Should able to put appropriate monitoring and alerting capabilities in place for proactive systems management.
Performing problem management to permanent fix the issue
Systems and proactive preventative maintenance such as system reboots
Health checks to ensure the systems are running at optimum levels
Support Service Improvement Plan plans
Mandatory Skill:
Kenan Billing
Good to Have:
PL/SQL, ORACLE, UNIX
1000000 - 1500000 INR (Per Year)
Valon
Northbeam
Kainos
Alignable
enspired