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Kenan

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Full Remote
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Offer summary

Qualifications:

Strong working knowledge in Kenan/Postpaid Billing System., Experience in billing domain, including CDR flow, rating flow, and bill generation., Familiarity with UNIX and SQL, along with relational databases., Good knowledge of Kenan configuration and operational tasks..

Key responsabilities:

  • Execute recurrent tasks and support monitoring and scheduling jobs.
  • Minimize production issues and improve billing batch job performance.
  • Handle incident and service requests, coordinating with different teams and vendors.
  • Perform health checks and proactive maintenance to ensure optimal system performance.

BURGEON IT SERVICES logo
BURGEON IT SERVICES
51 - 200 Employees
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Job description

Position: Kenan Billing

Work Location: Pan India

Experience:  4-13 Years

Duration: Contract to Hire

 

Job Description:

Strong working knowledge in Kenan/Postpaid Billing System.

Billing Domain knowledge is must Postpaid Billing, CDR flow , Rating Flow, bill generation, payments & Collections processing and journaling etc.

Good Knowledge of Kenan configuration

Good Knowledge of Kenan operational tasks (core Kenan processes)

Good working knowledge of the systems development lifecycle.

Execution of Recurrent Tasks and Support Monitoring, scheduling jobs and operations.

Proactively seek to minimize production issue or improve billing batch jobs performance (i.e. reduce recurring incidents, improve billing batch jobs run timeliness, etc.)

Hands on UNIX and familiarity with SQL, Relational Databases

Incident & Service Request Handling

Coordination with Different teams and Vendors

Resolve all queries and issues escalated by the Business within SLA timeframes to ensure minimum customer impact.

Should able to put appropriate monitoring and alerting capabilities in place for proactive systems management.

Performing problem management to permanent fix the issue

Systems and proactive preventative maintenance such as system reboots

Health checks to ensure the systems are running at optimum levels

Support Service Improvement Plan plans

Mandatory Skill:

        Kenan Billing

Good to Have:

        PL/SQL, ORACLE, UNIX

 


Salary

1000000 - 1500000 INR (Per Year)


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Scheduling

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