Senior Manager, Revenue Operations Analytics

3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America

We value our talented employees, and whenever possible, strive to help our associates grow professionally before recruiting new talent. If you think this role is right for you, we encourage you to apply.

Our people make all the difference in our success.

The ROPS Analytics Senior Manager will play a critical role in leading teams driving strategic insights, identifying and implementing revenue cycle opportunities, and collaborating across teams to enhance DaVita’s financial performance. This role will lead and develop a team of analysts, foster a data-driven culture, and effectively communicate recommendations to senior leadership.

What Will You Do?

As a ROPS Analytics Senior Manager, you will oversee a team dedicated to providing meaningful insights that drive business decisions through data analysis and visualization, operational efficiencies, and strategic recommendations. You will be responsible for leading high-impact initiatives and cross-functional projects that influence revenue cycle performance.

Essential Functions:

• Leadership & Team Development: Demonstrates a strong leadership foundation with experience coaching, leading, and training teammates and leaders to grow their skillsets while also fostering a sense of belonging.
• Strategic Collaboration: Works cross-functionally with leaders, analysts, and operators to drive actionable insights and revenue optimization. Demonstrates the ability to think holistically across business priorities to understand their interconnectedness.
• Process Improvement & Change Management: Supports the team in building sustainable processes and tools that enhance analytical capabilities, operational efficiencies, and achieve operational excellence. Leads transformational change initiatives from concept to execution, ensuring measurable financial and operational impact.
• Effective Communication: Translates complex data and processes into compelling narratives with horizontal and vertical logic to inform decision-making across the ROPS landscape. Manages and influences relationships with leaders and cross-functional teams through strong interpersonal and communication skills.
• Presentation & Executive Reporting: Delivers high-impact presentations and recommendations to senior leadership with clarity, conciseness, and confidence, demonstrating the ability to align and communicate to the organization’s priorities.

Other Duties:

• Champions the DaVita Mission & Values, fostering a collaborative and results-driven team culture.
• Partners with other ROPS teams to provide data-driven recommendations and strategic thought leadership.
• Ensures that team resources are allocated effectively to meet business priorities and objectives.

Qualifications:

• Experience Leading Others: Demonstrated ability to coach and manage high-performing teams.
• Work Experience: 5-10 years in progressive roles, preferably within analytics, strategy, or operations.
• Industry Knowledge: Experience in healthcare analytics or revenue cycle management is strongly preferred.
• Technical & Analytical Expertise: Proficiency in Tableau, data visualization, and strategic problem-solving.
• Travel Requirement: Up to 30% travel may be required; typical travel is 5-10%.

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here



Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.