Client Services Architect (India, Bangalore, Remote)

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Job Description:

Role – Architect

VMware by Broadcom - Professional Services Organization influences the success of each VMware implementation. The Professional Services team is dedicated to the success of the customer and their digital strategy. The Professional Services team ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning solution.

Architect is highly experienced and visionary Chief Architect with deep expertise in VMware Cloud Foundation (VCF) to lead our infrastructure architecture strategy. This role will be pivotal in driving the design, review, and implementation of VCF-based solutions, fostering consumption and adoption across the enterprise. The ideal candidate will bring strong Enterprise Architecture capabilities to the team, excel in stakeholder management, and possess exceptional conflict resolution skills.

Professional Services is committed to offering a collaborative and supportive working environment with a full enablement plan and the opportunity to develop in the latest Software-Defined Datacentre solutions. We promote an inclusive atmosphere where your voice will be heard, and where you will be part of a dynamic team working in partnership with each other.

We are looking for conscientious and responsible individuals who can build on our successful track record and come with us on the next stage of our journey.

Work for the global leader in cloud infrastructure and virtualization solutions.

Responsibilities:

·  VCF Architecture Design and Implementation:

• Design and implement comprehensive VCF architectures aligned with business requirements and best practices.
• Develop detailed architectural blueprints, specifications, and documentation for VCF deployments.
• Provide technical leadership and guidance during VCF implementation projects.
• Perform capacity planning and performance optimization for VCF environments.
• Implement Bank’s security policies and best practices

·  Architecture Review and Governance:

• Provide projections to management on Infrastructure/cloud utilization, cost optimization, contingencies, risks etc.
• Conduct thorough architecture reviews of existing and proposed VCF solutions.
• Establish and enforce architectural standards and best practices for VCF deployments.
• Ensure compliance with security and regulatory requirements.

·  Influence and Thought Leadership:

• Determine, justify, and obtain approval for projects, resources, procurement and budget. Establish cloud cost management, reduce TCO.
• Act as a subject matter expert on VCF and related technologies.
• Influence technology decisions and roadmaps related to infrastructure architecture.
• Stay abreast of emerging trends and technologies in the cloud and virtualization space.
• Provide thought leadership through presentations, publications, and participation in customer events.

·  VCF Consumption and Adoption:

• Drive the adoption of VCF across the enterprise by promoting its benefits and capabilities.
• Develop and implement strategies to increase VCF consumption and utilization.
• Provide training and knowledge transfer to internal teams and stakeholders.

·  Enterprise Architecture Capabilities:

• Advisor to top executives on cloud design, strategic/operational matters, Cloud Assessment, Cloud Suitability and facilitating Digital Transformation.
• Design and implement the framework to assess monolith applications and provide technological support to transform / migrate them into cloud native, container / microservices based architecture
• Integrate VCF architecture with broader enterprise architecture frameworks.
• Develop and maintain enterprise architecture roadmaps and standards.
• Align infrastructure architecture with business goals and objectives.

·  Stakeholder Management:

• Interface with bank officials for information dissemination, decision making, collaboration and working towards timely closure of projects, security observations etc.
• Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and vendors.  
• Effectively communicate technical concepts to both technical and non-technical audiences.
• Gather and analyze stakeholder requirements to inform architecture decisions.
• Establish, manage, and track Key Performance Indexes (KPIs) to ensure and maintain high team performance. Work collaboratively across team boundaries to achieve important organizational goals.
• Perform additional duties as determined by business needs and as directed by management

·  Conflict Management:

• Proactively identify and resolve conflicts related to infrastructure architecture.
• Facilitate constructive discussions and negotiations to reach mutually agreeable solutions.
• Maintain a calm and professional demeanor in high-pressure situations.

Requirements

• Location – Mumbai – Onsite only (Client Site)
• Candidate should have 12+ years of professional experience.
• 8+ years of experience in customer-facing positions as a Architect, preferably with a BFSI, system integrator, consulting, or IT provider.
• Practitioner of Enterprise Architecture along with stakeholder management and conflict management.
• Willingness to work in 24x7 as per business requirements.
• Mandatory knowledge on VCF, vSphere, NSX, vSAN.
• Should be well versed with Industry Knowledge.
• Up to Date with Recent Technological and Software Developments, Advances in Computer Technology and How This Affects the Business Environment and have a Strong Client Focus.
• Understanding of Advance level physical storage and networking concept.
• Posses’ good troubleshooting skills on VMware products.
• Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences.
• Ability to work independently and work collaboratively in a team environment.
• An active listener with excellent and confident communications and people skills with an ability to read complex customer situations and adapt as needed.

Certification and Education

• Bachelor’s degree or equivalent desired.
• At least one VMware VCP and VCAP certification
• Additional any Storage, Networking certifications
• TOGAF or equivalent certification
• Good to have certification: ITIL.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

#LI-Remote

Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.