FI Account Manager

PAI offers ATM portfolio management services second to none. Our mission is to make the management of ATMs easy and efficient, and by extension, the access to cash for consumers reliable and within an arm’s reach. PAI delivers tools and services for ATM portfolio owners & operators—retailers, financial institutions, and independent operators/ISOs. The combination of our proprietary portfolio management tools with the services of our Vantage business delivers value in the form of increased performance at significantly lower unit costs.

Job Title

Job Description

The FI Account Manager is expected to develop strong relationships with key business executives and stakeholders, as well as Brinks FI Representatives to identify new business opportunities. They will work closely across organizational departments to maximize sales opportunities, help partners increase operational efficiencies, and keep clients satisfied and engaged with our products and services.

ESSENTIAL DUTIES AND TASKS:

• Serve as the lead point of contact for all new business development activities for the US AMS marketplace
• Assist with the creation and management of proposals and RFP’s for FI account opportunities
• Build and maintain strong, long-lasting internal and external business relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Maintain high levels of customer satisfaction and loyalty
• Develop business plans and strategies, identify key decision makers, achieve key performance indicators, and live within budget constraints
• Maintain accurate, comprehensive and updated opportunities and activities in Salesforce

SUPERVISORY / MANAGEMENT DUTIES:

The employee is not responsible for supervising other positions.

KNOWLEDGE, SKILLS & ABILITIES:

• Presentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and executives; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something is not working
• Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
• Dealing with Ambiguity: Can cope with change effectively; can shift gears comfortably; can decide and act without having the total picture; is not upset when things are up in the air; does not have to finish things before moving on; can comfortably handle risk and uncertainty
• Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace

MINIMUM QUALIFICATIONS:

• Bachelor’s degree required
• At least five years professional experience in a customer facing role
• Ability and willingness to travel

COMPUTER / APPLICATIONS SKILLS:

• Proficiency with Microsoft Office to include Outlook, Word, Excel and PowerPoint
• Experience working in Salesforce.com or other CRM experience is a plus

Texas

About PAI

Every employee in our organization has a specific role to play in the delivery of services to our customers and we empower our employees to do what it takes to meet the needs of the customer. Employees have the opportunity to work on a variety of projects and teams, including newly developing products and services, and be at the forefront of the industry. Working at PAI includes having meaningful work, a talented group of peers to partner with and learn from, and a culture that supports development, growth and a bit of fun!
 

What’s Next? 

Thank you for considering PAI, a subsidiary of Brink's, as your next employer. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at PAI. Like our Facebook and Instagram page or follow us on Twitter.

PAI/Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. PAI/Brink’s is also committed to providing a drug free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.