SDR - US Remote (EST)

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. 

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

We are seeking tenacious Sales Development Representatives. In this role you will identify and generate sales opportunities through both inbound and outbound calling activities. This is a high-energy position that requires a relentless drive, an unyielding desire to continually get better and a hunter mentality. The right candidates will works well under pressure, think out-of-the-box, initiate relaxed and effective phone conversations with prospects, and are motivated overachievers. We seek individuals who are positive, enthusiastic, results-driven, are coachable and want a career in Hi-Tech sales.

You will maintain a thorough understanding of 8x8s offerings, our value, industry knowledge including competitive landscape, customers pain points and needs in order to properly position 8x8 solutions and qualify opportunities. You will be provided extensive formal training, weekly ongoing training, and have the opportunity to be closely mentored and professionally developed by ADR Leadership, Sales Executives and more seasoned sales professionals.

Responsibilities
Meet/exceed Sales Accepted and Sales Qualified Leads (SAL&SQL) goals on a monthly basis
Meet/exceed Key Performance Indicator (KPI) Metrics for Weekly Prospecting Activities
Qualify inbound prospects to the correct agreed upon criteria with the sales organization
Outbound prospecting to drive opportunities with named accounts Host Hand-off calls/video meetings involving prospects, Account Executives, Solution Consultants


Qualifications
1-2 years of sales or account development related experience (preferred)
SaaS industry experience (preferred). Experience with commission sales in any industry will be entertained
Bachelors degree
Fearlessness - willing to hop on the phone with new people every single day
Drive, Grit, Scrappiness: strong desire to compete and win
Exceptional phone presence and demonstrated ability to handle rejection
Demonstrated ability to explain complex issues clearly
Ability to articulate 8x8 value specific to prospect pain points
Excellent communication & interpersonal skills
Great writer, speaker, and listener of the English language
Strong organizational skills with the ability to multi-task and set priorities
Ability to work in a high energy, fast paced, and collaborative team environment

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.