Project Lead - T&S Sales Enablement SME

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About Us: 

The TaskUs Trust & Safety team’s mission is to lead the industry in pioneering innovative solutions that instill trust, safeguard brands and users, while prioritizing the well-being of our client communities and team members. The team harnesses domain expertise to drive service line growth, designing innovative solutions that create demand, build pipelines, and generate revenue. They collaborate with operations and client services, crafting market-driven narratives and positioning tactics to expand business opportunities. 

The sales enablement team within TaskUs Trust & Safety core objective is to empower the sales/client services team with comprehensive tools, industry insights, tailored resources, and training, enabling them to identify opportunities, articulate trust & safety value effectively, address client objections, and secure successful deals.

Job Summary: 

We’re on the lookout for a Trust & Safety Sales Enablement SME to supercharge our sales effectiveness, training, and strategy execution in our growing T&S business! In this role, you’ll: 

• Be the go-to expert, bridging the gap between sales teams, product specialists, and industry trends—making sure our teams are fully equipped to spot opportunities, craft compelling pitches, and close deals in the Trust & Safety space. 

• Play a key role in shaping sales enablement content, training programs, competitive positioning strategies, and objection-handling techniques, all while working hand-in-hand with sales, marketing, and operations to fuel business growth. 

• Directly contribute to increasing sales revenue by ensuring our sales teams are equipped with the right tools, knowledge, and strategies to position our T&S solutions with clarity and confidence, leading to higher close rates.

Key Responsibilities: 

Subject Matter Expertise & Industry Insights

• Serve as the go-to expert for Trust & Safety (T&S) and Content Moderation (CoMo), advising sales teams on industry trends, pain points, and competitive landscapes.

• Maintain and continuously update a centralized knowledge hub with the latest T&S trends, best practices, and competitive insights.

• You will be expected to represent TaskUs at industry events, webinars, and client meetings, delivering expert insights on T&S topics and showcasing our unique value proposition in front of key stakeholders.

Sales Enablement & Content Development

• Develop engaging, ready-to-use sales materials including pitch decks, whitepapers, case studies, playbooks, and one-pagers that showcase the value of T&S solutions.

• Aligning T&S sales enablement efforts with TaskUs’ growth objectives and sales KPIs will be a critical part of your success in this role.

• Translate complex T&S concepts into clear, client-friendly messaging (addressing pain points, goals) making it easier for sales teams to communicate with prospects.

• Create industry-specific sales enablement kits to equip sales teams with the right messaging and insights across verticals like social media, marketplaces, gaming, fintech, and e-commerce.

• Work closely with Marketing and Sales teams to develop client-facing thought leadership content, highlighting our T&S expertise.

Sales Support & Deal Strategy

• Support RFP/RFI responses with tailored T&S strategies that address client-specific challenges and operational efficiencies.

• Join client calls, sales pitches, and RFP discussions as the in-house T&S expert to strengthen credibility and influence decision-making.

• Foster collaboration between Sales, Marketing, and Operations to streamline the sales cycle and accelerate deal conversions.

• Driving Deal Closure & Sales Acceleration

• Actively support sales teams in chasing and closing T&S deals, ensuring momentum is maintained throughout the sales cycle.

• Monitor deal progress, follow up with stakeholders, and provide real-time support to overcome objections and close deals faster.

Required Qualifications & Experience
 

• 5+ years of experience in Sales Enablement, Trust & Safety, GTM Strategy, or business development.

• Strong background in Trust & Safety, Risk Management, Content Moderation, or Compliance industries.

• Proven experience in sales training, sales support or GTM execution.

• Ability to create engaging, high-impact sales enablement content (sales decks, playbooks, competitive analysis).

• Strong presentation, communication, and storytelling skills to influence and educate sales teams effectively.

• Analytical mindset with the ability to track sales enablement KPIs and optimize strategies accordingly.

Why This Role Matters

As a T&S Sales Enablement Lead – SME, you’ll be the key link between sales and expertise, making sure our teams have everything they need to position, sell, and close Trust & Safety solutions with confidence. Your work will play a direct role in driving revenue growth, winning clients, and strengthening our industry presence in the fast-moving world of digital safety.

Sound like you? Let’s talk!

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.