Offer summary

Qualifications:

Strong background in order management and RMA processes., Experience in functional setups and configurations., Ability to conduct Fit-Gap and solution feasibility analyses., Excellent communication skills for collaborating with business users..

Key responsabilities:

Perform functional setups and configurations for order management and RMA processes.

Define and optimize orchestration flows to enhance customer experience.

Collaborate with business users to understand requirements and provide solutions.

Manage subscription processes and warranty configurations effectively.

Job description

This is a remote position.

Job Description:

order management & RMA related functional setups,
configurations,
orchestration flows definition,
interacting with business users to understand the requirement and come up with appropriate functional solution,
Fit-Gap analysis,
solution feasibility analysis,
subscription management,
warranty configurations,
installed base configurations and setups

Requirements

#JobOpening #OrderManagement #RMA #ConfigurationExpert

We are seeking a highly skilled and motivated individual to join our team as a Configuration Expert with a focus on Order Management and RMA (Return Merchandise Authorization) processes. If you have a passion for functional setups, orchestrating flows, and providing efficient solutions, this role is perfect for you!

Key Responsibilities:

- Perform functional setups and configurations for order management and RMA processes.

- Define and optimize orchestration flows to streamline operations and enhance customer experience.

- Collaborate closely with business users to understand requirements and devise appropriate functional solutions.

- Conduct Fit-Gap analysis to identify areas for improvement and efficiency.

- Evaluate solution feasibility and make data-driven recommendations.

- Manage subscription processes and ensure smooth subscription management.

- Handle warranty configurations to meet quality standards and customer satisfaction.

- Set up and manage installed base configurations to support product lifecycle management.

If you are ready to make a significant impact and be part of an innovative team, apply now! Join us in shaping the future of our company and delivering exceptional service to our customers.

#ConfigurationExpert #OrderManagement #RMA #TechJob #JoinOurTeam

Required profile