Mortgage Operations & Social Media Assistant

Client Timezone: Ontario, CA

Client Overview

Join a forward-thinking mortgage services firm in the heart of Toronto’s financial district. This established company provides expert mortgage solutions to clients across Ontario, combining traditional financial expertise with modern digital engagement. With a commitment to growth and innovation, they’re seeking a detail-oriented professional to help expand their digital presence while learning the intricacies of the mortgage industry.

Job Description

This exciting role offers a unique opportunity to blend digital marketing expertise with financial services knowledge. Starting with managing the company’s social media presence across multiple platforms, you’ll work directly with their head office content team to maintain a consistent and professional online presence. As you grow in the role, there’s potential to expand into mortgage processing and documentation, with comprehensive training provided. This position is perfect for someone who wants to develop their career in the financial services sector while utilizing their digital skills.

Responsibilities

• Execute social media strategy across LinkedIn, Instagram, Facebook, and YouTube:
  • Schedule and publish provided content
    
  • Maintain consistent posting schedule
    
  • Ensure brand consistency across all platforms
    
• Process mortgage documentation (with training):
  • Handle application entries in Filogix system
    
  • Manage document submissions to lenders
    
  • Coordinate appraisal orders
    
  • Conduct file audits and compliance checks
    
• Provide administrative support:
  • Send professional client communications
    
  • Manage document organization
    
  • Follow up on ongoing deals
    
  • Maintain accurate records in various portals
    

Requirements

• Proven experience managing business social media accounts
  
• Strong attention to detail and organizational skills
  
• Excellent written communication abilities in English
  
• Comfortable working independently while following established processes
  
• Interest in learning about the mortgage industry
  
• Reliable internet connection and computer setup
  
• Ability to work within Eastern Time Zone business hours
  
• Previous financial services experience is a plus but not required
  
• Commitment to maintaining confidentiality and professional standards