Offer summary

Qualifications:

Fluency in French (read, write, and speak) is required., Previous web chat experience in a work-related environment is preferred., Solid understanding of CRM software is necessary., Clear communication skills and excellent phone and email etiquette are essential..

Key responsabilities:

Become an expert in the client’s products and match solutions for prospects.

Articulate the client’s technical and business value propositions via live chat.

Meet or exceed SLAs and KPIs established by the client.

Use technology to maximize sales effectiveness and track all sales activity.

Job description

nbxTalent is currently looking for a Inbound Chat Sales Representative to join an exciting company that is ranked as one of the Top Places to Work. Our client has helped launch, sell, and support thousands of products and services on behalf of the biggest and brightest companies in the world. Fluent Portuguese is required for this role. This is an excellent opportunity for someone looking to work in a fast paced and innovative environment with excellent on-the-job training and a fun work culture.

Responsibilities

Become an expert in the client’s products, effectively identifying and matching the right solutions for each prospect
Quickly articulate the client’s technical and business value propositions to prospects via live chat
Meet or exceed SLAs and KPIs established by the client
Use technology to maximize sales effectiveness and accurately track all sales activity

Requirements