Offer summary

Qualifications:

Proven experience in account management or sales roles., Strong communication and relationship-building skills., Ability to identify and pursue business opportunities effectively., Familiarity with contract negotiations and compliance processes..

Key responsabilities:

Identify and pursue upselling and cross-selling opportunities within existing accounts.

Build and maintain strong client relationships as the primary point of contact.

Lead contract negotiations to ensure mutually beneficial agreements.

Coordinate client onboarding and offboarding processes for smooth transitions.

Job description

Idego is a team of around 100 experienced problem solvers focused on getting things done (and doing it well) in three areas: Cloud, Data & AI, and Software development. We cherish autonomy, common sense, and zero micromanagement. We understand that everyone is a human being, in need of spare time for family, friends, and leisure. Oh, and we’ve been 100% remote-friendly before it has become popular (or obligatory). We take accountability for what we do and how we approach our customers and coworkers. So in general: we have fun combined with a lot of sanity. 🙂

About the role:

We are looking for a Key Account Manager with focus on acquiring new clients to join our team. In this role, you will combine customer relationship management with a proactive sales approach to drive growth. You’ll manage existing client accounts, identify opportunities for expansion, and deliver exceptional solutions tailored to client needs.

Responsibilities:

Identify and pursue opportunities for upselling and cross-selling within existing accounts, as well as new business opportunities
Build and maintain strong relationships with clients, acting as their primary point of contact
Lead contract negotiations, ensuring mutually beneficial agreements
Validate and oversee the accuracy of reporting and settlements, ensuring compliance with internal processes and customer agreements
Coordinate the onboarding and offboarding phases for clients, ensuring a smooth transition
Manage the setup of teams and provide effective team management (e.g. 1:1 meetings, addressing daily issues, providing feedback)

Our perks:

work environment with zero micromanagement – we cherish autonomy
100% remote work (unless you want to work from our HQ Gdynia), recruitment & onboarding
seaside apartment available for free for both leisure & work
private medical insurance and Multisport

We want you to join our team. We are neither the agency giving you projects from time to time, nor huge corporation where you are a "dev XYZ". At Idego - you matter!

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