ITALIAN Sales Associate

ITALIAN Sales Associate

We are looking for a Sales Associate to join our new project with a world-leading corporation - manufacturer of products, which are used in diverse industrial and automotive applications.

You will be responsible for making outbound and inbound calls on a B2B level.

Job Functions:

• Exercise exceptional communication skills both verbal and written

• Conduct outbound calls

• Research and resolve issues, within the scope of responsibility

• Obtain, enter, and verify customer information in designated systems

• Document customer notes with clear, concise explanations in a timely, and accurate manner

• Maintain excellent program knowledge

• Maintain quality conversations that meet client's standards

• Delivering on key performance indicators required by the client

• Exercise exceptional customer service skills

• Maintain strict confidentiality of information provided by customers or data accessed within assigned systems

• Establish and maintain a professional relationship with internal/external customers, team members, and department contacts

• Escalate to the supervisor any situation outside the employee’s control that could adversely impact the services being provided

Profile:

• Native level of ITALIAN language

• Fluent English

• 1+ years in a similar position

• Experienced in Lead Generation, B2B outbound calls

• Holding a high school, BA, or an equivalent / higher education diploma and relevant work experience

• Ambitious and proactive with a demonstrated ability to reach and exceed targets

• Confident and pleasant phone & email communication skills

• Interested in working in an international and dynamic sales team

We offer:

• Professional development in a multicultural team with 20 years of “Know-How”

• Long-term commitment

• Stimulating work

• Competitive salary

• An attractive bonus scheme

• Multisport card

• Health insurance

• Home-based work