Offer summary

Qualifications:

Sage Intacct Accreditation is essential., Good knowledge and experience in delivering Sage Intacct projects., Excellent written and verbal communication skills., Full UK driving license and access to a car for work purposes is essential..

Key responsabilities:

Conduct business analysis meetings with customers to discuss system implementations.

Install Sage products on customer hardware and prepare training sessions.

Manage project documentation, timelines, and milestones for installations.

Provide on-site support and training to customers as needed.

Job description

About the role;

As a Sage Intacct Consultant for the SME market, you will be expected to handle the implementation of Sage ERP products along with associated add-ons and modules.

This role involves conducting kick-off project meetings, installing Sage software and related products, including Microsoft SQL, providing training sessions, and performing data conversions. You will work on both on-site and off-site projects to ensure successful implementations.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Why should I work for TSG?

Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
Our open and honest culture where feedback is taken on-board and acted upon
Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
Two paid CSR days per annum that you can use to support the community
Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
Our responsibility to the environment as we work towards net carbon zero
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

To attend business analysis meetings with customers to discuss existing systems and implementation of new systems
To carry out the installation of Sage products on the customers’ hardware as appropriate
To prepare and present classroom and onsite training to new and existing customers core modules of Sage products
To carry out project management and documentation of the Sage product installation timescales, milestones and procedures
To manage and schedule their own diary and that of others involved in a project
To carry out onsite visits to complete projects and support existing customers when necessary
Logging detailed information in response to customer queries and responding in a timely manner with solutions
Travel and potential over-night stays may be required to fulfil the customers’ needs and the role, throughout the UK
To carry out other implementation, training and support duties as required including supporting the TSG Academy and content

Knowledge, Skills & Experience;

Sage Intacct Accreditation(s) are essential
Sage 200 Accreditation(s) would be desirable
Good knowledge and experience of delivery of Sage Intacct projects
Knowledge of Sage 200 would be a distinct advantage
Knowledge of BI products would be an advantage
Knowledge of Sage Manufacturing, Sage CRM and 3rd Party applications (Sicon, Draycir, Eureka, Eque2, Codeless Platforms) would also be an advantage
Knowledge of SQL and preferably have basic scripting knowledge with the ability to install and configure
Good accounts knowledge is essential
Excellent written and verbal communication skills
Team player but able to work on your own
Ability to effectively work with and train customers
Good customer facing skills and strong customer focus
Good presentation skills
Good telephone manner
Self-starter and able to use own initiative
Full UK driving license and access to a car for work purposes is essential
Good experience of delivering successful software implementations within Sage Intacct
Previous experience of delivering training to clients in a classroom environment
Project Management knowledge