Client Executive

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

The Client Executive will be responsible for software maintenance renewal contracts within the North America domain territory through existing customer Accounts. The Client Executive’s sales responsibility will include the entire range of the nCode brand fatigue and durability products and services, and the ReliaSoft brand reliability and maintainability products and services. This position will be remote, reporting to our Tucson, Arizona office.

Primary responsibilities

• Coordinating and processing software maintenance contracts and Lease renewals
• Lead generation through marketing events and cold calling
• Qualify and process leads and phone sales queries
• Ability to describe product overview to customers/prospects
• Proactive selling of training courses
• Assist in follow up with existing customers on introduction of new product features
• Complete customer procurement forms (complete vendor registration forms, delivery and follow up on credit reference forms, etc.)
• Update and maintain sales database (SalesForce.com)
• Work with Marketing on lead generation activities
• Support of field-based sales team with lead generation and growth within Account
• Perform other sales administration duties as required

Professional qualifications

• 2-3 years’ plus in inside sales/lead qualification OR similar role
• Engineering software industry experience is advantageous
• Adept at building relationships and creating an excellent rapport with customers
• Proven ability to qualify and sell a technical product over the phone
• Strong communication skills
• Excellent computer skills (MS Office, CRM System)
• Strong organizational skills/ability to handle multiple tasks simultaneously
• Comfortable working proactively and independently in a fast-paced environment
• Team player with attention to detail

Personal skills

• Excellent commercial understanding
• Excellent phone communication
• Excellent IT knowledge (Microsoft® Office, CRM, etc.)
• Excellent Presentation skills
• Excellent Multi-Tasking ability

We offer

The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world.

Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

One company – HBK

On 1st January 2019, Brüel & Kjær Sound & Vibration Measurement A/S and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). With more than 3000 employees worldwide and production facilities in Denmark, Germany, the UK, the USA, China and Portugal, and presence in 80 countries, HBK becomes a leading global powerhouse.

Both companies currently operate within the Test and Measurement segment of Spectris, the productivity-enhancing instrumentation and controls company. For further info please visit www.hbkworld.com.

Application deadline

Please send your application and CV to (insert ATS link or email address) no later than (insert date), with “Title of position” in the subject line.

Please note that we will be conducting interviews on an ongoing basis.