Clinical Technical and Sales Specialist - Cochlear Implants & Acoustics–(Northwest)

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Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

Clinical Technical and Sales Specialist - Cochlear Implants & Acoustics – Italy (Northwest) ​- Remote
📍 Location: Lombardia, Piemonte, Valle d’Aosta, Liguria, Toscana (with a strong focus on Toscana) – Remote
📌 All applications and CVs must be in English

About us:
At Cochlear, we are more than a company—we are pioneers in hearing technology, dedicated to transforming lives. Our innovative implantable solutions reconnect individuals with the sounds that matter most, helping them communicate, engage, and thrive.

We are looking for a Clinical Technical and Sales Specialist - Cochlear Implants & Acoustics to support implanting clinics, rehabilitation centers, and service partners in Northwest Italy, with a special focus on Toscana. This is an exciting opportunity for a results-driven professional with a passion for medical technology, sales, and clinical training.

Your Role at Cochlear:
As a Clinical Technical and Sales Specialist you will be the key point of contact for hospitals, clinics, and professionals, ensuring optimal use of Cochlear products while driving business growth.

🎯 Your Responsibilities:

🚀 Sales & Business Development
• Grow the Cochlear Implants and Bone Conduction business in the region.
• Develop and maintain strong relationships with ENT surgeons, audiologists, and hospital decision-makers.
• Identify new opportunities while strengthening ties with existing customers.
• Support marketing initiatives, congresses, and local awareness events.
• Analyze market trends and competitor activities to refine sales strategies.
• Participate in national and international events to promote Cochlear solutions.

🔬 Technical & Clinical Support
• Provide pre-, intra-, and post-surgical technical support in hospitals and clinics.
• Train healthcare professionals on Cochlear implants and acoustics technology.
• Assist with complex case mappings, integrity tests, and troubleshooting.
• Advise clinics on documentation, best practices, and clinical studies.
• Support customers in organizing local workshops and training sessions.

🤝 Customer & Account Management
• Build and maintain strong relationships with Directors, ENT Surgeons, Audiologists, Engineers, and Speech Therapists.
• Support clinics in navigating tendering processes and procurement negotiations.
• Promote after-sales products and services, identifying growth opportunities.
• Manage activities and insights through Salesforce Health Cloud CRM.
• Work closely with internal teams across Marketing, Customer Service, and Regulatory Affairs.

📢 Market Awareness & Advocacy
• Increase awareness of Cochlear implant technology within the medical community.
• Share scientific research, clinical guidelines, and best practices with stakeholders.
• Support the development of clinical studies, scientific publications, and conference presentations.
• Report on competitor activities and propose strategic initiatives.
 

Your Profile:

✔️ Degree in Biomedical Engineering, Audiology, or a related field.
✔️ 2+ years of experience in the medical device or hearing aid industry.
✔️ Experience in tenders and healthcare procurement processes.
✔️ Fluency in English (applications and CVs must be in English).
✔️ Strong presentation and communication skills, capable of engaging diverse audiences.
✔️ Tech-savvy – Proficiency in Salesforce Health Cloud CRM & Microsoft Office.
✔️ Self-motivated, proactive, and a strong team player.
✔️ Willingness to travel extensively (up to 90%) within the region.
✔️ Lombardia, Piemonte, Valle d’Aosta, Liguria, Toscana (with a strong focus on Toscana)


What We Offer:

✨ A Purpose-Driven Career – Make a real impact by restoring hearing and changing lives.
✨ Remote & Field-Based Flexibility – Work autonomously while staying connected to a supportive team.
✨ A Collaborative & Innovative Environment – Join a team of passionate experts.
✨ Professional Growth Opportunities – We support career development within our global organization.
✨ Competitive Compensation & Benefits – Including performance-based incentives, travel allowances, and more.

🚀 Ready to Make an Impact? Apply Today!

📌 Important:
✅ All applications and CVs must be in English
✅ Candidates must be based in Lombardia, Piemonte, Valle d’Aosta, Liguria, Toscana Applications from outside this region will not be accepted.

Join us in changing lives through sound!
 

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.