Pre Sales Engineer

Description

Company Overview:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies in more than 140 countries, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage data in legally sanctioned investigations.

Position Overview:

Cellebrite is seeking an experienced and dynamic Pre-Sales Engineer located in Italy to engage with customers during the presales process. As part of the pre-sales function, you will play a critical role in providing tailored technical solutions to our law enforcement agency clients. You will work closely with the sales, engineering, customer success, and operations teams to design and present innovative solutions that meet the unique needs of these customers. You will be responsible for understanding client requirements, delivering technical presentations, managing product demonstrations, and supporting the sales cycle from initial inquiry to closing within the EMEA South region. The position will require frequent travel and will report to the EMEA South Pre-Sales Manager.

Key Responsibilities:



• Client Engagement: Serve as the primary technical advisor to public sector, government and Military clients during the sales process. Engage with stakeholders to understand their mission-critical requirements, providing deep technical insight into Cellebrite products and services. Manage Customer Workshops / Webinars / equipment demos
• Solution Design & Delivery: Collaborate with clients and internal teams to design solution deployments that address specific customer´s needs. Ensure that all solutions comply with the customer’s need, industry standards, security protocols, and regulatory requirements.
• Product Demonstrations & Presentations: Lead technical demonstrations and presentations of our products, showcasing their relevance and capabilities within customer environments. Articulate how our solutions will enhance effectiveness, improve flows, and address challenges.
• Proposal Development: Support the sales team in creating high-quality proposals, technical documentation, and responses to tenders. Tailor proposals to the unique needs of clients, ensuring compliance with strict requirements.
• Proof of Concept (PoC): Manage and oversee proof-of-concept engagements, ensuring that the product or solution meets the specific customers’ needs in different scenarios, such as field, on prem or SaaS environments.
• Sales Enablement: Provide the sales team with technical expertise and resources to enhance their ability to engage with clients effectively. Help them navigate complex technical discussions, locate new business, and close sales including managing RFPs and Proposals
• Market Intelligence: Stay abreast of the latest Forensic trends, government Cloud policies, and technological advancements. Provide feedback to internal teams to help shape future product offerings and enhance market positioning.
• Collaboration: Work closely with the sales, product, and engineering teams to ensure seamless delivery of Cellebrite solutions.

Qualifications:

• Graduate of Engineering / IT or the equivalent of
• 3 years Pre-sale Engineering experience
• Relevant operational experience
• Located in Italy (close to Rome advantage)
• Fluency in written and conversational business Italian.
• Fluency in written and conversational business English.
• Proven experience in the design and delivery of technology solutions, with a deep understanding of the technologies relevant to the role
• Good knowledge of Operating Systems (windows and Linux) and basic networking.
• Understanding of networking & IP Protocols an advantage·      
• Knowledge of Cloud Computing (AWS Mandatory / others an advantage)
• Excellent Written and Verbal Presentation and Communication Skills (Italian & English)
• Proactivity and Independency are a must.

Personal Characteristics 

• Technical background in telecommunications, mobile devices, IT security, forensics and networking is a plus
• Strong collaboration and communication skills, with the ability to lead, organize, and work effectively within teams
• Proactive mindset with the ability to take initiative, drive projects forward, and work independently
• Comfortable working remotely, with the discipline to manage time and priorities effectively
• Excellent analytical skills and a proven ability to apply creative problem-solving techniques
• Experience in scoping customer requirements and aligning them with effective solutions