Offer summary

Qualifications:

Currently a student in Computer Science, IT, or a related field., Strong communication skills and a passion for problem-solving., Organized and proactive, with the ability to work independently in a virtual environment., Interest in technology and continuous learning..

Key responsabilities:

Manage internal support tickets and coordinate with external IT partners.

Support the implementation of machine translation tools.

Set up ticketing systems and provide remote IT Help Desk support.

Research and recommend new tools to improve business workflows.

Job description

Summer IT Help Desk & Tech Projects Assistant
Location: Remote | Employer: TravelingBrand Research Inc. (Sherbrooke-based applicants encouraged to apply)

Are you a tech-savvy student looking for a meaningful summer opportunity that blends IT, innovation, and global connection?

TravelingBrand Research Inc., a Canadian company with U.S. sister company Choice Translating, Inc., is hiring one or more IT Help Desk & Tech Project Assistants for the summer—with the possibility of ongoing, part-time, or project-based work during the school year.

We’re a values-driven, virtual family business delivering multilingual services—including translation, interpretation, and global market research—in over 200 languages.

Our core values guide everything we do:

Do the right thing
Be humbly confident
Commit to excellence
Treat people like family
Communicate openly and honestly

What You’ll Do

Manage internal support tickets and coordinate with our external IT partner
Support implementation of Language Weaver machine translation
Set up internal and external ticketing systems using Monday.com
Provide remote IT Help Desk support to our global team
Research and test new survey and data analysis tools to support our international projects
Recommend practical AI tools to improve business workflows

Bonus Opportunity – Remote Interpretation
Do you speak Dari, Arabic, Ukrainian, Haitian Creole, Somali, or another language in high demand? If you already have strong language skills, we can train you in interpretation techniques and best practices—so you can serve your community in Canada and the U.S. through remote interpretation (video or phone).

Who You Are

A student in Computer Science, IT, or a related field
A strong communicator who loves problem-solving and continuous learning
Organized, proactive, and comfortable working independently in a virtual setting
Passionate about technology that helps real people

If this resonates with you, please apply!

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The following are the physical and mental requirements for this position. The inability to meet one or more does not automatically disqualify a candidate. The Company may provide reasonable accommodations upon request, depending on the requirement and essential functions.

While performing the duties of this job, the employee is regularly required to sit, work on a computer, think clearly, and communicate effectively.

To all recruitment agencies:

Our Company does not accept agency resumes. Please don't send unsolicited resumes to any of our employees. We will treat any unsolicited resume as our company property, and the terms and conditions associated with using such resumes will be considered null and void.

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