Chief Programme Officer

Tiko is looking for a Chief Programme Officer! In this strategic and unique role you will get an opportunity to shape our operations across all of our markets. We are looking for a visionary yet practical leader that will make our goal of reaching 5 million girls per year by 2030 a reality.

The Company
Tiko believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 7 markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa, Burkina Faso, Zambia and Nigeria. Tiko uses smart technology, partner networks and data-driven insights to break through the barriers to accessing integrated sexual health service (Sexual Reproductive Health, HIV, Menstrual health and Mental Health, services that prevent and manage Sexual and Gender Based Violence), through a network of stigma-free, healthcare facilities, pharmacies, and community-based organisations, by investing in partners that deliver results, at no cost to adolescents and young people.

Tiko has offices in South Africa, Kenya, Ethiopia, Zambia, Burkina Faso, Nigeria, Uganda, UK, Netherlands and Portugal. Globally, our team consists of 240 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, our hubs in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

For this position we are looking for candidates that are based in any of our operational markets (Kenya, Ethiopia, Burkina Faso, South Africa, Zambia, Uganda, Ethiopia)

The job
This is a unique opportunity for a  visionary leader to join and shape Tiko’s growth in the coming years. The Chief Programme Officer is ultimately responsible for delivering impact across our operational markets. You lead all areas of our organisation that implement our programmes on the ground, as well as a number of strategic initiatives that aim to ensure we keep evolving our operations into the future. You are part of the C-suite, reporting to the Executive Director and you operate globally.

Responsibility areas and deliverables

• Lead on ensuring Tiko maintains an integrated, AGYW- centric delivery ecosystem that provides critical services to target the Triple Threat of unwanted pregnancies, new HIV infections and SGBV
• Sustainably scale our impact in our core markets, Kenya, Ethiopia, Uganda, South Africa, Nigeria, Zambia and Burkina Faso from 1 million services today to 5 million girls impacted annually by 2030.
• Consolidate and scale our community and health systems strengthening efforts in all our operating markets
• Deliver on monthly, quarterly and annual impact goals in our markets.
• Ensure our ecosystems deliver more value through robust data driven performance management and a lean operating model, keeping a cost effective cost per service/cost per user
• Drive necessary delivery system/design changes to improve effectiveness and sustainability of our offers.
• Be a transformational and visionary leader that provides clear and actionable leadership to your department and the wider organisation. Your teams will include all Country Operations, Marketing, Technical Services, Programmes and Innovation.   
• Give guidance and provide strategic oversight and linkages  for partnerships with public and private partners. 
• Shape government co-financing and co-implementation opportunities for relevant countries and oversight their operationalization. 
• Use (Tiko) data for data-driven insights to continuously improve impact.
• Provide the strategic oversight and guidance that ensures your teams are equipped and enabled to thrive in a complex network organisation that marries tech and NGO. 
• Collaborate with the NBD team to develop proposals and ensure future funding for the organisation.
• Strategically budget and decide on staffing and fund allocation to optimise impact and quality across markets. 
• Be a key member of the C-suite of Tiko, which requires strategic thinking, hands-on implementation and seamless partnerships across the executive team and the organisation.

About you

• You are a strategic thinker with an entrepreneurial spirit and vision-oriented approach.
• You deeply love service delivery, operations and scaling working interventions
• You have exceptional communication and relation building skills. 
• You have the technological knowledge and interest to be able to lead the added component of implementing a digital platform based solution.
• You can keep a helicopter view, but are not afraid to get your hands dirty and get involved when needed. 
• You have a data-driven approach and mindset.
• You have excellent writing and presentation skills.
• You thrive under pressure and are resilient.
• You have the ability to manage multiple projects with varying types of demands and can prioritise between pressing tasks.
• You are able to think on your feet and quickly course-correct if needed.
• You are a confident decision-maker who can communicate directions and solutions clearly to both technical and non-technical people.
• You are a human centered leader that can remotely inspire teams across cultures. 

Requirements

• Masters degree.
• At least 5 years of experience in a senior leadership operational role.
• A minimum of 10 years of experience operating in a similar context. NGO, public healthcare or other relevant experience in the private sector in our priority markets will be a plus.  
• Substantive knowledge and experience in 2 or more of Tikos key intervention areas for AGYW (FP, HIV ,SGBV, Mental Health or Menstrual Hygiene)
• Experience in  successful shaping government co-financing initiatives
• Experience overseeing operations in multiple countries across Africa.
• Extensive experience working in a complex, results focused environment.
• Proven responsibility of having final responsibility over 8-12 million dollar budgets annually. 
• Experience leading teams within a regional or global capacity, in a matrix, mostly remote and fast paced environment.
• Experience in representing an organisation to the public and funders 
• You are based in and eligible to work in one of Tiko’s operational markets. We will not relocate candidates or provide for work permits. 
• Open to travel within the continent - at least 25% of time spent travelling will be required. 
  
  

The rewards

At Tiko we believe in being open, also when it comes to salaries. The gross monthly salary bracket for this position is R145,932 - R218,899 in South Africa, Ksh1,200,862 - Ksh1,801,293 in Kenya, €8,922 - €13,383 in Ethiopia, CFA3,227,881 -CFA4,841,822 in Burkina Faso, UGX35,986,448 - UGX53,979,672 in Uganda, and ZMW288,808 - ZMW433,212 in Zambia, plus benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues. 

In addition to your monthly salary, we offer you:

• Good secondary benefits 
• A personal development budget
• Unlimited holidays, if you can make it work with your team you’re good to go
• Growth opportunities
• A product to help shape as we grow, to leave your mark on how we do things
• A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations
  
  

The details

Interested? Click apply now below! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email. 

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Tiko prioritises integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.

We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.