Appointment Setter - (ZR_21736_JOB)

This is a remote position.

Schedule:

• 35+ hours per week,  Monday-Friday, 8am to 5pm 
  

Client Timezone: Australian Eastern Time (Melbourne)

Client Overview

Join a rapidly expanding commercial cleaning and maintenance innovator that’s revolutionizing facility care for childcare centers and commercial properties. This forward-thinking company combines cutting-edge sanitization techniques with environmental consciousness, working with a global team across four continents. Having achieved remarkable growth in their first year, they’re now scaling operations to meet increasing market demand for their specialized services.

Job Description

As an Appointment Setting Specialist, you’ll be the driving force behind our client’s growth strategy, connecting essential services with businesses that need them most. You’ll work with a modern tech stack and collaborate with a diverse international team while managing the crucial first point of contact with potential clients. This role offers the unique opportunity to be part of a company’s expansion phase, where your success directly impacts business growth. You’ll master the art of professional communication while working with decision-makers across various industries, starting with the education sector and expanding into new markets.

Responsibilities

• Execute strategic outbound calling campaigns to qualified business leads, focusing on scheduling free site inspections
  
• Navigate complex organizational structures to identify and connect with key decision-makers
  
• Manage the full pre-sales cycle, from initial contact through to inspection scheduling
  
• Coordinate with the field inspection team to optimize appointment routing and scheduling
  
• Maintain detailed records of all prospect interactions in the company’s CRM system
  
• Develop and nurture a pipeline of potential clients across multiple sectors
  
• Gather and document valuable market intelligence and contact information
  
• Collaborate with the global marketing team to align calling strategies with digital campaigns
  
• Track and report on key performance metrics and conversion rates
  
• Contribute to the refinement of calling scripts and approach strategies
  
• The client has identified a contact list of nearly 400 scraped records, with a total of around 5,000 contacts in Victoria. They prefer a suburb-by-suburb approach for outreach.
  
• expects minimal time required for CRM updates but notes that some updates may be necessary.
  

Requirements

• Proven experience in B2B appointment setting or lead generation
  
• Excellence in professional phone communication and relationship building
  
• Demonstrated ability to navigate past gatekeepers and engage decision-makers
  
• Strong organizational skills with ability to manage multiple leads simultaneously
  
• Proficiency in using CRM systems and digital communication tools
  
• Clear and professional English communication skills
  
• Self-motivated with a proven track record of meeting performance targets
  
• Experience in or knowledge of facilities management, cleaning, or education sectors is a plus
  
• Ability to work independently while maintaining strong team communication
  
• Comfortable with performance-based goals and metrics