Regional Sales Operations Lead

Description

Paragon 28’s growth continues and we’re looking for more great employees!  Now is your chance to join this public company dedicated to improving a patient’s quality of life with the treatment of the most challenging foot and ankle conditions!  We are currently looking to fill the position of Regional Sales Operations Lead with a starting range of $69,000 - $79,000/year, dependent upon experience, education, and skills. This role is eligible for remote work within the US. 

The Regional Sales Operations Lead is responsible for ensuring timely processing of all sales order and billing activities throughout the Order-to-Cash processes. In addition, ensuring adequate and appropriate product allocation to support confirmed and projected case volumes across all Sales Agencies and the facilities they support. This role is charged with driving success through Asset Measure program, maximizing asset utilization across Paragon 28 Sales Agencies within their region.

Key Responsibilities:

• Point-person for the Order-to-Cash process, from case creation to sales order invoicing, on a regional basis, ensuring all requests within the region are addressed timely.
• Responsible for minimizing lost inventory through timely and consistent use of system tools which track due dates and transfers as inventory is moved due to change in demand.
• Works cross-functionally with Marketing, Product Development, and Distribution to ensure New Product Introductions (NPI), Phase-in and Phase-out product transitions remain on schedule and field requirements are met.
• Directs the processing of incoming orders received by phone, Mobile App, or e-mail for their assigned sales region.
• Approves all agency hardware allocations and monitors late loaners to drive asset utilization
• Assists with allocations and pullback for the monthly to bi-monthly consignment review processes.
• Provides Asset Measure Program training to Sales Agents and management to drive consistency and continuous improvement among Agency Sales Representatives
• Facilitates periodic Agency Business Reviews including review of key performance indicators which monitor and drive achievement of Sales and Business-level goals following agency audit.
• Develops and administers corrective action programs to underperforming Agencies, as well as, highlighting best practices identified across those Agencies exceeding performance expectations.
• Maintains and distributes ad-hoc and monthly reporting to management of KPIs and asset utilization metrics
• Other duties as assigned

Non-Essential Responsibilities and Duties:

• May on occasion assist with Field Inventory Audits

Travel:

5% overnight travel potential not required.

Qualifications

• 4+ years sales support experience in customer support, billing, inventory management or similar capacity or relevant experience
• Bachelor’s Degree preferred, Associate Degree (A.A) or equivalent from two-year college or technical school, or equivalent combination of education and experience.
• Previous experience at a medical device company preferred.
• Intermediate level understanding of Microsoft systems (Excel and PowerPoint specifically)
• Ability to speak effectively with groups of customers and employees of the organization
• Ability to define problems, collect data, establish facts, problem solve, and draw valid conclusions.
• Experience with SAP (ERP system) preferred

P28 is a leader in the development and distribution of medical solutions for the foot and ankle industry.  Established in 2010, every member of our inspired and dedicated team serves a vital role in the achievement of our mission: to strategically build a company around the core principles that drive innovation and quality.  We're located at 14445 Grasslands Dr., just off E-470 and Peoria St. on the east side of Englewood, CO.

We offer comprehensive medical coverage with generously subsidized premiums for both employees only and coverage with dependents. Plans include prescription drug and behavioral health coverage as well as telemedicine services.  Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness), pet insurance and more.  Free counseling services and resources are offered for emotional, physical, and financial wellbeing through our Employee Assistance Program.  A safe harbor 401(k) Plan with 3% match and an Employee Stock Purchase Plan, which allows purchase of P28 stock at a discounted rate.  You are able to accrue 19 days of PTO over 12 months to maintain a fulfilling work/life balance. Our working environment is considered Colorado Casual. Onsite we have a fresh food kiosk, free parking and will have a new, expanded fitness center!

Paragon 28 is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualifications, merit, and business need.

Notice to Recruiters and Staffing Agencies:  to protect the interests of all parties, Paragon 28, Inc. will not accept unsolicited resumes or referrals from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place through the Paragon 28, Inc. HR department.  Please do not contact or forward resumes or referrals to our company employees.  Any unsolicited resumes will be considered Paragon 28, Inc. property.  Paragon 28, Inc. is not responsible for any charges or fees related to unsolicited resumes or referrals.