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#825 - Quality Analyst (ServiceNow)

Remote: 
Full Remote
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Offer summary

Qualifications:

2-3 years of experience in ServiceNow testing and configurations., Certified System Administrator (CSA) certification in ServiceNow is required., Strong knowledge of ServiceNow modules and workflows, along with automated testing frameworks., English B2 level or higher for fluent communication..

Key responsabilities:

  • Create and execute test plans for ServiceNow configurations to identify defects early.
  • Develop and implement automated test cases to enhance testing efficiency.
  • Collaborate with developers and stakeholders to ensure smooth test processes.
  • Provide detailed reports on test results and manage defects found during testing.

Venon Solutions logo
Venon Solutions SME https://venon.solutions.co/
51 - 200 Employees
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Job description

We are seeking a highly skilled and motivated Quality Analyst with expertise in testing ServiceNow configurations. The ideal candidate will have hands-on experience in creating and implementing automated test cases within ServiceNow and possess strong analytical skills to ensure the delivery of high-quality solutions.

Requirements:

  • English B2 level or Higher for fluent communication.
  • 2-3 years of experience in ServiceNow testing and configurations.
  • Proven experience in creating and implementing automated test cases within the ServiceNow platform.
  • Must hold Certified System Administrator (CSA) certification in ServiceNow.
  • Strong knowledge of ServiceNow modules and workflows.
  • Experience with automated testing frameworks and tools in ServiceNow.
  • Ability to troubleshoot and resolve testing issues efficiently.
  • Good understanding of the software development lifecycle (SDLC) and Agile methodologies.
  • Excellent communication and collaboration skills.
  • Detail-oriented with a strong ability to identify potential areas of improvement.

Responsibilities:

  • Test Planning & Execution: Create and execute test plans for ServiceNow configurations, ensuring that all requirements are met and defects are identified early.
  • Automation: Develop and implement automated test cases for ServiceNow, enhancing testing efficiency and coverage.
  • Collaboration: Work closely with developers, business analysts, and other stakeholders to ensure smooth implementation of test processes and configurations.
  • Defect Management: Identify, document, and manage defects found during testing and track them through resolution.
  • Reporting: Provide detailed reports on test results, defects, and the status of testing efforts.
  • Process Improvement: Contribute to process improvement initiatives and help drive best practices in testing and automation.

What do we offer?

  • Competitive salary in USD.
  • Type of contract: Independent Contractor with Venon Solutions LLC.
  • Contract duration: Long-term.
  • Benefits: 2 weeks of PTO (paid time off).
  • Holidays: from the North American calendar.
  • Working hours: Full-time EST or CST, fully committed.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Troubleshooting (Problem Solving)
  • Detail Oriented
  • Collaboration
  • Communication

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