Offer summary

Qualifications:

Bachelor’s degree in business administration, IT, or a related field., 4+ years of experience working with customers to gather requirements and document issues., Strong interpersonal skills and excellent writing and communication abilities., Advanced knowledge of Microsoft Visio, Word, Excel, and PowerPoint..

Key responsabilities:

Responsible for business process reengineering and documenting as-is and to-be workflows.

Gather requirements from customers and document issues while leading small to medium-sized groups.

Deliver recommendations for redesigning core business processes to improve productivity and quality.

Create user stories and participate in Agile ceremonies to ensure alignment with business needs.

Job description

Description

OVERVIEW

iTech AG is looking for a Business Analyst /Business Process Reengineering (BPR) Specialist. The BA/BPR Specialist will be responsible for business process reengineering including the distillation of customer ideas into both as-is and to-be workflows and process recommendations and delivering ideas and recommendations as well as achieving buy-in for the fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.

ROLES AND RESPONSIBILITIES

Responsible for business process reengineering including distillation of customer ideas into both as-is and to-be workflows and process recommendations.
Work with customers or end users to gather requirements and document issues including leadership in small or medium-sized groups.
Deliver ideas and recommendations as well as achieve buy-in for a fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.
Rethink existing processes to deliver more value to the customer.
Support the review of "strategic demands", which identifies and documents the future capabilities required to enact the agency’s vision and mission.
Responsible for documenting the business processes alignment with the IT modernization efforts.
Creates and refines complete user stories with acceptance criteria.
Participates in Agile ceremonies.
Tests functionality to verify requirements.
Synthesize ideas into high-level graphics and documents that will be used to brief business stakeholders and senior executives including PowerPoint and Word business cases.
Elicit Business Requirements, writing user stories, and producing Business Cases.
Work with IT management, product owners, and business stakeholders to deliver solutions that meet the needs of the business.
Responsible for helping the government transition from outdated and under-utilized processes and technologies to high-volume transactional processes in a paperless future state, through multiple product offerings including demand management, case management, document management, and data exchanges.
Perform other duties as assigned.

MINIMUM QUALIFICATIONS

4+ years with demonstrable experience working with customers or end users to gather requirements and document issues including leadership.
3+ years of experience gathering and creating Business Requirements, Lean Business Cases, and Functional Requirement documents; researching and documenting Analysis of Alternatives.
3+ years of experience facilitating business stakeholder meetings and JAD sessions; engagement with technical teams on requirements.
2+ years of experience mapping business processes (BPMN); creating As-Is and To-Be process maps.
Strong interpersonal skills with a proven track record of providing excellent customer service.
Experience supporting Federal government programs.
Excellent writing and communication skills with attention to detail.
Advanced Microsoft Visio, Word, Excel, and PowerPoint knowledge and skills.

EDUCATIONS AND CERTIFICATIONS