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Dutch Speaking Customer Service for Health & Wellness Products Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch (both spoken and written) is essential., Strong communication and customer service skills are required., Experience in customer service or a related field is preferred., Genuine interest in health and wellness products is important..

Key responsabilities:

  • Deliver outstanding customer support via phone, email, and chat in Dutch.
  • Address customer inquiries regarding health and wellness products effectively.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document customer interactions and maintain accurate records in the CRM system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is an esteemed agency dedicated to connecting talented candidates with exciting job opportunities in Greece. We are currently seeking a Dutch Speaking Customer Service representative for the Health & Wellness Products Department. This role is perfect for individuals who are passionate about health, wellness, and customer service. As a customer service representative, you will assist Dutch-speaking customers with inquiries regarding various health and wellness products, provide product information, and ensure a positive customer experience. Your proficiency in Dutch and your enthusiasm for health-related products will be vital in meeting customer needs and fostering strong relationships. If you are ready to contribute to a purpose-driven department while making a difference in customers' lives, we encourage you to apply!


Responsibilities
  • Deliver outstanding customer support via phone, email, and chat in Dutch.
  • Address customer inquiries regarding health and wellness products effectively.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Provide accurate information about product benefits, usage, and promotions.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay informed about new product launches and market trends in health and wellness.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Experience in customer service or a related field is preferred.
  • Genuine interest in health and wellness products.
  • Excellent problem-solving skills and a proactive approach.
  • Ability to work independently while contributing to a team environment.
  • Proficient in using digital tools and customer management systems.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Dutch
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Teamwork

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