Senior Technical Program Manager

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 30,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About the Role

As Ramp continues to scale, it is essential that the engineering team’s product velocity and quality matches our growth rate. To ensure this, we are looking for an energetic, opinionated, and technically sharp Program Manager to drive cross-cutting programs that deliver on this objective. 

As a Technical Program Manager, you will run critical technical and cross-functional programs within the engineering organization and its stakeholder teams focused on:

• Developer efficiency and productivity

• Code quality and velocity

• Platform scale to deliver on capacity, while obsessing over latency, UX delight, reliability and other KPIs

• Incident management and response across CX and engineering teams

Your main engineering stakeholders will be:

• The Ramp Engineering Platform team (responsible for the unified developer experience across CI/CD, release management, environments, and testing frameworks)

• Security Engineering

• Various Product Engineering teams
  

You will have the agency and the executive support to define specifications, create and execute plans across the teams, while matching Ramp’s high quality bar. The work is highly cross-functional, so strong communication, interpersonal and crisp organizational skills are key to the success in this role. 

What You’ll Do

• Own the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that deliver on the engineering objectives of velocity, scale, reliability, support and developer experience

• Understand the system architecture and technical components necessary for the successful delivery of the programs’ objectives

• Ensure high-quality execution of projects in an effective manner

• Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization

• Collaborate with lead engineers, engineering managers and other PMO groups to help communicate business and engineering strategies to the wider organization

• Manage work and collaborate cross-functionally with stakeholders across the whole company and externally (partners, customers, regulators, etc) 

Some initial focus areas include (but are not limited to):

• Technical programs driven by the Engineering Platform team (such as Production Engineering, CI/CD, infrastructure scaling, etc)

• Cross-team Product Engineering programs (incident response, test coverage, product performance)

• Compliance and regulatory programs execution across data, analytics and software engineering

• Enterprise customer programs (in cases when enterprise customer requirements involve orchestrating a number of cross-functional teams to deliver on the business and product objectives)

What You Need

• Minimum 3 years of Technical Program Management experience preferred

• Experience translating a high-level roadmap into a set of discrete technical projects, with a deep understanding of what it takes to build scalable and reliable systems

• Ability to implement a broad program vision complemented by strong engineering and program management skills; experience overseeing and running technical programs, from planning to delivery

• Experience in project management methodologies and practices (agile, but not only)

• Experience leading multiple concurrent projects in an agile, fast-paced, frequently evolving environment

• Ability to collaborate with engineers and stakeholders from outside the company on shared initiatives

• Ability to drive consensus across various stakeholder groups

Nice to Haves

• Experience building programs in a hyper-growth startup environment

For candidates located in NYC or SF, the pay range for this role is $160,000 - $220,900. For candidates located in all other locations, the pay range for this role is $144,000 - $198,750.

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support to NYC or SF

• Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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