Consumer Bank Risk and Controls Strategy and Governance Officer

Position Title

Location

Job Summary

Job Responsibilities:

JOB RESPONSIBILITIES

Strategy Development and Program Design

• Builds, leads, transforms, and consistently executes a Business Group Risk Framework that aligns with the Enterprise Risk Governance Framework and complies with Bank regulatory heightened standards, including Risk Culture, Risk Appetite, Roles and Responsibilities, Risk Governance, Risk Assessment, and Risk Monitoring & Reporting.
• Provides risk advisory and guidance to the Business Process Owners with respect to all aspects of the Risk Governance Framework program elements, including ensuring the lines of business have appropriate risk identification practices, control environment operating effectiveness, and policies and procedures.
• Designs, implements, and drives the execution of Enterprise Risk Management assessments of New Products and Services and Enterprise Change Management programs for the 1st LOD Consumer Business Units.
• Provides risk advisory and guidance to the Business Process Owners for integration of procedures, processes, and controls associated with multiple bank mergers and acquisitions.
• Ensures Enterprise Risk Management Frameworks, processes, and controls are effective to manage risks associated with the Consumer Bank’s strategic plan.
• Provides risk advisory and guidance on project initiatives, risk assessments, and risk remediation efforts impacting the Business Units. 
• Communicates and trains on changes to Risk Management programs and policies.

Governance

• Builds, leads, and implements appropriate Risk Governance Framework model for Consumer Bank Business Units including the design and reporting Business Risk Committees and measurement of Risk relative to the Consumer Business Group’s Risk Appetite Statement.
• Leads assurance provisions over regulatory remediation issues, including appropriateness of drafted remediation action plans to address regulatory concerns, and perform quality control over supporting documentation to effectively remediate findings.
• Directly engages with Bank leaders to meet OCC / FRB regulatory examination and Internal Audit requests, and drive Business Unit responses in a timely, accurate, and complete manner.
• Leads risk governance oversight of integration workplan milestones and tasks, including appropriate risk escalation and issue remediation associated with integration activities.
• Ensures compliance with all Enterprise Risk & Compliance policies and standards, and management of Enterprise Risks within the Bank’s risk appetite.  
• Implements Enterprise Risk Management methodologies for Consumer Bank Business Units.   
• Ensures key risk and control data, inventory, metrics, and reporting are established and actively monitored.
• Ensures risk culture is imbedded across the Consumer Bank organizations with an appropriate training regimen.

Bank Initiative Partner

• Actively influences and engages in Enterprise Risk & Compliance forums and socializes with Consumer Bank leaders.
• Directly interacts with the Bank’s regulators and Internal Auditors.
• Support the development of materials and reporting for Regulatory Updates to Bank Examiners.
• Works closely with the following Business Unit partners: Bank Examiners, External Bank Auditors, Enterprise Compliance, Enterprise Risk, Operational Risk, Credit Risk,  Internal Audit, Regulatory Affairs, Business Process Owners, and Shared Services organizations.
• Coordinates Internal Audits, Compliance Tests, and External Exams with Business Process Owners to ensure timely delivery and completeness of required documentation.

Risk Advisory Guidance and Communication

• Assists in the interpretation of complex regulatory requirements and effectively communicates the potential impact to affected business lines. 
• Supports the development and implementation of regular communication methods to keep employees informed of policy, procedural and program updates. 
• Regularly evaluates assigned Business Unit processes and practices to ensure consistency with applicable regulatory requirements and expectations. 
• Stays abreast of compliance and regulatory changes at Flagstar and within the industry to continue to act as a risk subject matter expert for advising and monitoring processes across the Business Units.

Procedure & Process Management

• Provides direction and expertise on development of sufficient documentation including policies, procedures, processes, and user guides to increase efficiencies, reduce errors and mitigate risk.
• Ensures regulatory/compliance related requirements are embedded within Business Units procedures and user guides. 
• Ensures ongoing / annual reviews of Risk procedures to ensure accuracy and compliance with policies.
• Understands the current systems and their respective capabilities. 
• Prepares comprehensive written reports and summaries communicating results of findings and highlighting overall business risk, where necessary.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects related to risk identification and assessments, including gap analyses, where required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent) in Finance, Economics, Business, Data & Analytics or similar.
• Minimum experience required: 12+ Years of Compliance risk and internal control experience.
• Experience in one of the following banking specialties determined by the position;
  • Consumer Banking and associated deposit, payments, lending, and investing products
• Large Bank experience preferred.
• Proven ability to lead and execute in change management environments, and has built programs / frameworks from the ground up.
• Experience in acquisition / integration environments.

Preferred Qualifications:

• Demonstrated effectiveness in managing operational requirements, preferably in the assigned banking specialty.
• Advanced understanding of Sarbanes-Oxley requirements and Risk and Control Self-Assessments (RCSA).
• Advanced understanding of Non-Financial Risk management and audit industry best practices.
• Advanced understanding of laws and regulations impacting financial institutions.
• Proven ability to manage and execute multiple complex projects within required timelines.
• Experience defining and documenting business processes and functions.

Job Competencies:

• Proven ability to partner effectively across all levels of the organization and develop positive working relationships.
• Demonstrated ability to follow company policies, guidelines and procedures.
• Strong attention to detail, highly organized, and ability to prioritize.
• Demonstrated ability to maintain confidentiality using tact and diplomacy.
• Excellent verbal and written communication skills and demonstrated success communicating with various levels within an organization.
• Ability to analyze and assess the adequacy of operational controls and identify opportunities for process improvements.
• Drives change in the organization and ability to handle complex change management while remaining risk disciplined.
• Ability to think critically and logically.
• Uses independent judgement and discretion to make decisions pertaining to risk governance, audit, and compliance.
• Analyzes and resolves problems pertaining to risk governance, compliance, audit, and regulatory matters.
• Proactive self-starter with good people management skills and a strong work-ethic.
• Travel Requirements: Travel may be required depending on location of hire.  If required, travel is not expected to be frequent.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar Bank is an equal opportunity employer.