SAM Delivery Lead - RRN00014510/5718623
Offer summary
Qualifications:
Minimum 4+ years of Program/Project Management experience., Strong leadership skills with a focus on problem solving and communication., Bachelor's degree or equivalent work experience required., Familiarity with ITAM services and relevant toolsets is a plus..Key responsabilities:
- Oversee the delivery of ITAM services to clients on time and within budget.
- Act as the main point of contact for service-related escalations and issues.
- Coordinate data sourcing from clients and follow up on pending requests.
- Share compliance and optimization reports with client stakeholders.
Job description
You Are:
A SAM Delivery Lead. They have overall responsibility for the successful delivery of SAM projects on time and within budget.
1. Responsible for the delivery of ITAM services to the client.
2. Point of Contact for service-related escalations and issues.
3. Act as an interface between client and Delivery Team.
4. Understand data requirements from the team and coordinate sourcing of this data from the client.
5. Follow-up with client on any pending requests for data.
6. Where equired, liaise with different teams to gather / provide data
7. Share reports (compliance, reconciliation, spend analysis, optimization, etc.) with client stakeholders.
8. Advise client on remediation, cost optimization, and cmdb update actions.
9. Follow-up on advice.
10. Monitor and trak data and tooling issues, manage escalations to vendors.
What You'll Need:
Minimum 4+ years with Program/Project Mgmt. Skills (Scope, Communication, Stakeholder, Change, Issue, Risk, Closure, etc)
Minimum 4+ years of leadership skills (Problem solving, delegation, decision making, communication, time management, goal setting, relationship building) Objective Key Results (relates to Operational/Delivery Excellence)
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
Bonus if you:
Are well versed in handling clients Analytical skills - logical reasoning, data acumen, research, critical thinking Innovation skills - questioning, observing, experimentation
Experience in using toolsets (ServiceNow, BMC, Flexera, Snow Software) Domain subject matter skills (depends on project- SAM, ELP, license desk, HW/CMDB, etc)
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $73,800 to $218,800
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Minnesota $73,800 to $189,000
Maryland $68,300 to $175,000
New York $68,300 to $218,800
Washington $78,500 to $201,300
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Required profile
Experience
Other Skills
- Analytical Skills
- Leadership
- Technical Acumen
- Decision Making
- Delegation Skills
- Communication
- Time Management
- Goal Setting
- Relationship Building
- Problem Solving
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