Offer summary

Qualifications:

7+ years of leadership experience in CPG, Sales Finance, or Demand Planning., Minimum 3 years of Customer Management experience required., Experience with Forecasting and Analytics preferred., Proven track record in financial planning, trade optimization, and sales forecasting..

Key responsabilities:

Drive improvement in customer forecasting processes and ensure accuracy in projections.

Lead the development and execution of trade investment strategies aligned with financial objectives.

Provide strategic insights on financial performance metrics to support data-driven decision-making.

Mentor a high-performing team and foster a culture of accountability and data-driven practices.

Job description

**This role will sit remotely, so we are open to all U.S. locations

The Director, Sales Strategy & Operations plays a role in driving the efficiency and effectiveness of the US Retail sales team. This role will ensure optimization of our trade investments and financial accuracy for US Retail customers. This leadership role drives business performance by overseeing forecasting, financial planning, trade efficiency, and promotional execution focused on enabling the US Retail sales organization to achieve revenue and profitability goals. The Director will collaborate closely with sales and capabilities leadership team, Finance, and Supply Chain, to enhance forecast accuracy, maximize trade spend ROI, and drive data-driven decision-making.

Accountabilities and responsibilities

Strategic Forecasting & Business Planning
- Own and drive improvement in the customer forecasting process, ensuring accuracy in volume and revenue projections through collaboration with cross-functional teams.
- Develop and implement predictive analytics models to identify risks and opportunities in sales/demand planning.
- Lead the integration of market trends, promotional effectiveness, and competitive insights into forecasting strategies.
- Oversee long-term planning to support sustainable growth and profitability objectives.
Trade Management & Financial Optimization
- Lead the development and execution of trade investment strategies, ensuring alignment with financial objectives and customer growth plans.
- Oversee trade spend governance, ensuring efficiency, SOX compliance, and adherence to audit control points.
- Drive analysis and continuous improvement processes to optimize promotional effectiveness and enhance ROI.
Partner with Sales and Finance teams to refine trade allocation models and identify cost-saving opportunities.
- Customer & Financial Analytics
- Provide strategic insights on key financial performance metrics (volume, net sales, gross margin, deductions) to drive data-driven decision-making.
- Develop and maintain customer scorecards, dashboards, and performance reports to enhance transparency and accountability.
- Influence the development of customer business plans by leveraging historical data, competitive intelligence, and market trends.
Cross-Functional Leadership & Process Improvement
- Serve as a thought leader and subject matter expert on trade systems, forecasting methodologies, and financial planning tools.
- Partner with Sales, Finance, and Supply Chain teams to drive process improvements, enhance operational efficiencies, and streamline reporting.
- Lead and mentor a high-performing team, fostering a culture of data-driven decision-making and accountability.
- Drive continuous enhancement of sales planning tools, leveraging automation and advanced analytics to improve forecasting precision.
- Lead and manage at least 1-2 direct reports
- Develop deep collaborative relationships with key cross-functional partners.

Qualifications

Leadership experience-7+ years of experience in CPG, Sales Finance, or Demand Planning, with leadership experience in sales operations or commercial strategy.
Minimum 3 years of Customer Management experience is required.
Experience with Forecasting and Analytics is preferred.
Proven track record in driving financial planning, trade optimization, and sales forecasting at a strategic level.

What's in it for you?

Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.