Offer summary

Qualifications:

Excellent verbal and written communication skills., Proficiency in outbound prospecting techniques and sales processes., Experience with CRM systems like HubSpot and Dynamics 365., Strong organizational skills to manage pipelines and multitask effectively..

Key responsabilities:

Manage and qualify inbound leads from various channels and convert them into Sales Accepted Leads (SALs).

Execute outbound SDR sequencing to drive demand within target Ideal Customer Profiles (ICPs).

Provide monthly reports on lead activity, trends, and conversion rates to the marketing and sales teams.

Support the marketing team with demand generation campaigns and internal events.

Job description

Sales Development Representative (Microsoft) – Remote with unlimited paid holiday + Comms!

Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

Role Overview:

Working within the Infinity Group marketing team, specifically within the Demand Generation Function, the SDR will own and manage the pipeline of net-new leads and leads coming into the business, across Modern Workplace and Business Applications Business Units. This role will work closely with both marketing and sales teams, with focus on both inbound and outbound demand generation.

What skills and working characteristics should this person have?

Communication: Excellent verbal and written communication skills.

Sales: Proficiency in outbound prospecting techniques and sales processes.

Lead Qualification: Ability to manage, nurture, and qualify inbound leads.

Relationship Building: Strong interpersonal skills to collaborate with sales, marketing, and external partners.

Analytical: Ability to analyse lead activity, trends, and conversion rates.

CRM and Marketing Tools: Experience with CRM systems like HubSpot and Dynamics 365.

Organisational: Strong organisational skills to manage pipelines and multitask effectively.

Adaptability: Flexibility to adapt to changing priorities and business needs.

Event Support: Ability to support marketing and sales events.

Reporting: Proficiency in providing monthly reports on lead activity and conversion rates.

As an SDR, you’ll be responsible for:

Execute outbound SDR sequencing to drive net-new demand within target Ideal Customer Profiles (ICPs) across Modern Work, Security, and Business Applications.

Utilise standard SDR sequencing processes, including cold calling, email outreach, and social selling, to generate new business opportunities.

This role will also support the generation of new opportunities within the account base to facilitate cross sell.

Manage, nurture, and qualify inbound leads from various channels (Website, Phone, Email, Live Chat, Campaign activity, etc.) and convert them into Sales Accepted Leads (SALs) and Sales Qualified Leads (SQLs).

Manage, nurture, and qualify leads generated from Microsoft sources, including Partner Centre and AppSource leads, and cover for Microsoft Seller passed leads when necessary.

Manage the pipeline of engaged leads generated by marketing, with a view to converting these into Marketing Qualified Leads (MQLs) and ultimately SALs for both Modern Work and Business Applications Sales Teams.

Ensure regular check-ins with Sales teams to follow up on leads that are pushed back to Marketing from SQL and ensure Marketing-generated leads are being followed up on at the SQL stage.

Work with the marketing team to support demand generation campaign efforts.

Work with Sales teams to build relationships with Microsoft SMC and SMB teams and act as the point of contact for leads coming into the business from this route.

Support the marketing team with internal and Microsoft events, acting as the point of contact for all leads generated.

Work with stakeholders outside of the marketing team to build relationships across the Microsoft account teams to support lead generation activities.

Provide monthly reports on lead activity, trends, and new business wins.

Report on lead quality and track conversion rates to provide insights to the marketing and sales teams.

Ensure Microsoft Partner Centre is kept up to date with won/lost opportunities, ensuring both Microsoft and Infinity generated leads are tracked and managed.

Champion HubSpot and Dynamics 365 internally, gathering feedback on what is working and not working.

Ensure data governance and quality standards are adhered to across both Marketing and Sales teams.

Perform any other duties deemed suitable for this role by your line manager.

Travel: Although this role is remote, occasional travel is required for Marketing and Sales meetings, as well as key campaign activities such as events.

Like the rest of the Infinity team, you'll benefit from:

The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.

Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.

Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.

A newly renovated office with a break-out area, decent coffee, and a pool table.

Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company-wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.

What are the next steps?

Apply with your current resume or link to your LinkedIn profile directly on our careers page – https://www.infinitygroup.co.uk/careers/

Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have.

1st stage interview, usually via Teams.

2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.

Required profile