Offer summary

Qualifications:

2+ years of experience in project management, operations management, or customer success., Proficiency in Salesforce and data visualization tools like Tableau or Sigma., Experience in building presentations using Google Slides or PowerPoint., Strong analytical skills to leverage SQL queries for campaign performance insights..

Key responsabilities:

Support Account Managers in growing enterprise grocery merchants.

Set up ads and promotions campaigns in Salesforce and ensure timely launches.

Launch new stores on DoorDash by following established procedures and timelines.

Monitor and audit Grocery Merchant catalogs, resolving issues in collaboration with cross-functional teams.

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Job description

Job Title: Enterprise Grocery Growth & Ops Specialist
Duration: 6 Months Contract with possible extension
Location: Remote (any time zone)

Description:

The Enterprise Grocery Growth & Ops Specialist will be responsible for supporting our Account Managers as they grow our enterprise grocery merchants.

You're excited about this opportunity because you will execute on...

Ads & Promotions : Setup ads & promotions campaigns in salesforce, working with internal cross-functional teams to ensure timely launch of and updates to campaigns. Furthermore, you'll be responsible for developing readouts on campaign performance, leveraging SQL queries and dashboards to summarize campaign performance and develop insights & recommendations for our grocery partners.
New Store Launches : You will be responsible for launching new stores on DoorDash, following the 20-30 steps to launch new stores and working with cross-functional teams to launch stores in a timeline manner.
Catalog Audits & Updates : Proactively monitor Grocery Merchant catalogs (menus) on DoorDash, isolate issues, and work to resolve these with cross-functional teams. Also, respond to Merchant issues with catalogs, root cause the problem, and find solutions for fixing.

Qualifications:

2+ years of experience in project management, operations management, or customer success
Experience with Salesforce, Tableau or Sigma or similar data visualization tools, and building Google Slides or PowerPoint presentations

Required profile