Virtual Assistant

Job Title: Virtual Assistant
Position Type: Full-Time, Remote
Working Hours: US Eastern Standard Time (EST)

About Pavago:
At Pavago, we're looking for a skilled and tech-savvy Virtual Assistant to join our client’s dynamic team. In this role, you'll provide vital administrative support, handle inbound and outbound calls, perform data entry, and assist with various tasks in a remote environment. We are looking for someone with experience in virtual assistant or personal assistant roles who is detail-oriented, proactive, and capable of working independently.

Responsibilities:

• Inbound & Outbound Calls: Manage professional inbound and outbound calls, including B2B communication, providing support and answering inquiries.
• Data Entry: Accurately input and maintain data across various platforms and systems.
• Form Filling & Document Management: Assist in completing forms, ensuring all data is accurate and submitted promptly.
• Administrative Support: Provide general administrative support including email management, scheduling, document preparation, and task organization.
• Microsoft Office Proficiency: Utilize MS Office (Word, Excel, PowerPoint, Outlook) to create documents, manage schedules, and perform other administrative tasks.
• Client Interaction: Handle communication with clients and stakeholders, ensuring timely and professional responses to inquiries.
• Tech-Savvy: Use various software tools and platforms to efficiently carry out tasks. A strong understanding of online platforms and virtual communication tools is required.

What Makes You a Perfect Fit:

• Experience: At least 1 year of experience as a Virtual Assistant or Personal Assistant in a remote or similar role.
• Clear English Accent: Excellent verbal and written communication skills with a professional and clear English accent for effective client interactions.
• Technical Skills: Strong proficiency with MS Office (Word, Excel, PowerPoint), Google Suite, and CRM tools. Ability to learn and adapt to new software tools.
• Attention to Detail: A high level of accuracy in data entry, form completion, and administrative tasks.
• Organizational Skills: Ability to manage multiple tasks simultaneously while prioritizing important responsibilities.
• Independent Worker: Self-motivated and proactive, with the ability to manage your time effectively and meet deadlines without supervision.

Required Experience & Skills:

• Industry Background: Minimum 1 year of experience working as a Virtual Assistant or Personal Assistant in a remote setup.
• Strong Communication Skills: Ability to communicate professionally and clearly with both internal teams and external clients.
• Tech Proficiency: Comfortable working with cloud-based tools, video conferencing platforms (Zoom, Teams), and project management tools.
• Problem-Solving: Able to quickly identify issues and implement solutions independently.
• Adaptability: Willingness to learn new tools and processes and adapt to the changing needs of the business.

What Does a Typical Day Look Like?
A typical day in the life of a Virtual Assistant at Pavago involves managing a combination of inbound and outbound calls, supporting the team with administrative tasks like scheduling and data entry, and completing form submissions. You will regularly communicate with clients and internal stakeholders, ensuring that all requests are handled in a timely and professional manner. Your day will be spent organizing tasks, maintaining client relations, and ensuring smooth operations while working independently from the comfort of your own home.

Interview Process:

1. Initial Phone Call: A brief introductory call to discuss your experience and qualifications for the role.
2. Video Interview: A deeper conversation about your skills, experience, and how you can contribute to our client’s team.
3. Final Interview: A comprehensive discussion with the hiring team to ensure mutual alignment and fit.
4. Background Check: A quick verification of your references and past work experience.

Ready to Apply?
If you're an experienced Virtual Assistant with excellent communication skills, tech proficiency, and a proactive mindset, we would love to hear from you. Join our client’s growing team, where you’ll have the opportunity to work remotely in a flexible environment while making a meaningful impact. Apply now and take the next step in your career!