Offer summary

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or a related field preferred., 1-3 years of experience in operations coordination or a related role., Strong understanding of operational processes and best practices., Excellent organizational and multitasking skills, with a keen attention to detail..

Key responsabilities:

Assist in the development and implementation of operational policies and procedures.

Coordinate and manage day-to-day operational activities and ensure compliance with company standards.

Act as a liaison between different departments to facilitate communication and collaboration.

Monitor operational performance metrics and provide reports to management on effectiveness and areas for improvement.

CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.

Job description

Position Summary:

The Operations Coordinator at Staff4Me will be responsible for supporting the daily operations of the company to ensure efficiency and effectiveness. This role involves coordinating various operational processes, working closely with multiple teams, and acting as a point of contact for both internal and external stakeholders.

Key Responsibilities:

Assist in the development and implementation of operational policies and procedures.
Coordinate and manage day-to-day operational activities and ensure compliance with company standards.
Act as a liaison between different departments to facilitate communication and collaboration.
Monitor operational performance metrics and provide reports to management on effectiveness and areas for improvement.
Assist in scheduling and organizing meetings, training sessions, and other events.
Support special projects and initiatives as assigned by management.

Requirements

Education Requirement:

Bachelor's degree in Business Administration, Operations Management, or a related field preferred.

Experience Requirements:

1-3 years of experience in operations coordination or a related role.
Strong understanding of operational processes and best practices.
Excellent organizational and multitasking skills, with a keen attention to detail.
Proficient in Microsoft Office Suite and other relevant software.
Strong verbal and written communication skills.

Required profile