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Virtual Medical Assistant- Front Desk Specialist

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

2-3 years of experience in a relevant field, preferably in a front desk role within the US healthcare system., Strong communication and interpersonal skills to effectively interact with patients and colleagues., Proven experience with front desk duties, including answering patient calls and checking eligibility and benefits., Fluency in English is required..

Key responsabilities:

  • Serve as the first point of contact for patients, providing administrative support at the front desk.
  • Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts.
  • Handle phone calls, schedule and reschedule appointments, and answer patient queries.
  • Update patient information on charts in EMR and manage communications via fax and email.

Care VMA Health logo
Care VMA Health
51 - 200 Employees
See all jobs

Job description

Virtual Medical Assistant- Front Desk Specialist

Role Overview:

We are currently seeking a Front Desk Receptionist to support our doctor, Home Care Nursing, in delivering exceptional patient care. As the first point of contact for patients, you will play a vital role in providing administrative support and ensuring smooth operations at the front desk.

Role Details:

  • Job Type: Full-time (Remote)
  • Time Zone: Central Time, USA
  • Shift Timings: Rotational
  • Salary : Market Competitive + Short Term & Long Term Benefits
  • Experience: 2-3 years in a relevant field
  • Doctor's Specialty: Home Care Rursing

Requirements:

  • Proven Experience with Front Desk duties, answering patient calls.
  • Proven Experience with Checking eligibilities and benefits.
  • Proven Experience with Updating patient information on charts in EMR.
  • Proven experience in front desk duties within US Healthcare system
  • Strong communication and interpersonal skills to interact effectively with patients and colleagues.
  • Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts.
  • Experience with : Handling phone calls
  • Experience with : Scheduling appointments.
  • Experience with : Reschedule appointments
  • Experience with : Answering queries
  • Experience with : Fax / Emails
  • Experience with : Ring Central
  • Experience with : Home Care Nursing specialty
  • Must be fluent in English


This role offers a unique opportunity to support a Home Care Nursing remotely while contributing to the delivery of quality patient care. If you meet the requirements and are eager to make a difference in healthcare data management, we encourage you to apply.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Epic EMRFront OfficeCommunicating With PatientsPatient EvaluationHome Health CareRingcentral

Other Skills

  • Scheduling
  • Social Skills
  • Communication
Are you interested?

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