Operations Coordinator

We are seeking a meticulous and highly organized Operations Coordinator to join our Operations team. In this role, you will manage and maintain key tools such as Airtable and Dropbox, ensuring accurate record-keeping and efficient workflows. Your attention to detail and commitment to operational excellence will be essential to supporting the smooth functioning of our team and contributing to process improvements across the organization.

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

Key Responsibilities:

• Airtable & Dropbox Management: Maintain and update Airtable databases, ensuring accuracy and organization. Oversee document storage and retrieval in Dropbox to ensure efficiency.
• Operational Support & Process Improvement: Assist in developing and implementing strategies to enhance operational efficiency. Analyze current workflows to identify opportunities for optimization.
• Cross-Functional Collaboration: Work with various departments to ensure alignment on operational processes and support communication across teams.
• Information Management: Serve as the source of truth to answer queries quickly and accurately, responsively meeting the needs of the team.
• Project Support & Data Analysis: Assist in planning and executing special projects, monitor milestones, and provide data-driven insights into operational performance.
• Compliance & Records Keeping: Ensure adherence to company standards, maintain compliance with operational policies, and assist with identifying and mitigating operational risks.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations support or a similar role. Prior experience in data management, administrative support, or operational roles is preferred.
• Strong analytical skills with the ability to analyze data and identify trends.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficiency in MS Office and Google Suite, and experience with data analysis tools preferred.
• Strong organizational skills with the ability to prioritize tasks in a remote environment.
• Detail-oriented, proactive, and capable of managing multiple tasks. Able to support a wide array of personalities and leaders effectively.
• Must be willing to work US business hours and be flexible in coverage as required.

Nice-to-Have:

• Experience in virtual assistance or remote work.
• Experience in a startup environment, US-based company, or other fast-paced, high-demand, and dynamic environments.

Benefits

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

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